Compuware Publishes New Whitepaper: "A New Competitive Differentiator For
Paper Details How Mastering Application Performance is Critical in Helping
Banks Stay Ahead of the Competition by Improving Customer Experience
DETROIT, Feb. 5, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR),
the technology performance company, today announced that it has published a
new whitepaper titled: "A New Competitive Differentiator For Banks." The paper
explores how banks have no other choice but to master application performance
management (APM) in order to stay ahead of their competition.
In today's saturated banking market, banks must deliver best-in-class services
that ensure a positive banking experience to retain customers, attract new
ones and provide uninterrupted and reliable productivity-increasing
applications to their employees.
When it comes to banking, customers expect the utmost speed and flexibility.
Any disruption or slowdown in service -- whether to a key application or
website -- has a direct impact on customer satisfaction, revenue and brand
image. A bad customer experience can make or break a customer returning to a
bank to do business, making poor application performance unacceptable.
This whitepaper outlines:
*what steps banks take to grow and diversify and their impact on the IT
*the new challenges for IT departments to deliver without compromising the
quality of service; and
*how the performance of key applications must be at the center of any IT
improvement, consolidation or migration initiative.
To download the whitepaper, click here.
Compuware APM^® is the industry's leading solution for optimizing the
performance of web, non-web, mobile, streaming and cloud applications. Driven
by end-user experience, Compuware APM provides the market's only unified APM
coverage across the entire application delivery chain—from the edge of the
internet through the cloud to the datacenter. Compuware APM helps customers
deliver proactive problem resolution for greater customer satisfaction,
accelerate time-to-market for new application functionality and reduce
application management costs through smarter analytics and advanced APM
With more than 4,000 APM customers worldwide, Compuware is recognized as a
leader in the "Magic Quadrant for Application Performance Monitoring" report.
To read more about Compuware's leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, makes technology
make a difference by providing software, experts and best practices to ensure
technology works well and delivers value. Compuware solutions make the world's
most important technologies perform at their best for leading organizations
worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top
20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
The Compuware logo is available at
CONTACT: Press Contact
Kayla Siefker, Senior Public Relations Manager,
Compuware APM Business Unit,
Jackie Lucas, Warner Communications,
For Sales and Marketing Information
Compuware Corporation, One Campus Martius,
Detroit, MI 48226,
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