Union Gas to Provide Emergency Heating Relief for Low-Income Families

Union Gas to Provide Emergency Heating Relief for Low-Income Families 
Launches 2013 Winter Warmth program 
CHATHAM, ON, Feb. 4, 2013 /CNW/ - Union Gas is launching its annual year-long 
Winter Warmth program, which offers emergency relief to low-income families 
who have difficulty paying their natural gas bills. 
The program operates in partnership with 29 community agencies across the 
province. It allows customers to receive one-time financial assistance of up 
to $500 per household per year. 
"Providing assistance to low-income households who are facing difficulties 
paying their natural gas bills is one of the ways we demonstrate our 
commitment to helping change the living conditions for individuals and 
families in the communities we serve for the better," said Steve Baker, 
president of Union Gas. "Through the Winter Warmth program, we're making a 
real difference for families in need." 
Since 2007, about 7,500 low-income families in communities served by Union Gas 
have received assistance from Winter Warmth, through emergency relief grants 
totaling almost $3 million dollars. 
In addition to participating in the Winter Warmth program, the company also 
contributes to the needs of low-income customers through the delivery of 
energy conservation programs. 
"We understand that low-income consumers experience significant challenges 
meeting all their household expenses. Conservation is one of the most 
powerful, long-term solutions to permanently lower natural gas use and gives 
customers results where they have the most impact - through lower energy 
bills," added Baker 
Union Gas provides a range of tools and education to give consumers the power 
to take control and manage their energy use. For more information, visit 
Eligible participants include Union Gas customers from low-income households 
who, due to reduced income or personal difficulties, are in arrears or at risk 
of going into arrears on their gas bill and have exhausted all other sources 
of financial support. 
Union Gas also promotes conservation as a long-term solution to permanently 
lower heating bills, providing a range of tools and education initiatives 
designed to give consumers the opportunity to take control and manage their 
energy use. For more information, please visit uniongas.com/energyefficiency. 
How the Fund Works 
Union Gas contributes funding to the program, while United Way of Chatham-Kent 
determines and manages the level of funding for each agency based on its 
assessment of individual community need. Each year, the agencies that locally 
manage the Union Gas Winter Warmth program are asked to communicate to United 
Way of Chatham-Kent the amount of funding required to help families in their 
communities, who in turn work with these communities to address granting 
needs. For additional information on Winter Warmth and a list of local 
delivery agencies visit uniongas.com/community/winterwarmth. 
For more than 100 years, Union Gas has been privileged to work in more than 
400 Ontario communities. In addition to natural gas delivery services for 
homes and businesses, Union Gas has contributed to the province through 
significant economic investments, hundreds of jobs, millions in municipal 
taxes, energy efficiency programs, thousands of volunteer hours for community 
organizations, major charitable giving and sponsorships. 
About Union Gas
Union Gas Limited is a major Canadian natural gas storage, transmission and 
distribution company based in Ontario with 100 years of experience and service 
to customers. The distribution business serves about 1.4 million residential, 
commercial and industrial customers in more than 400 communities across 
northern, southwestern and eastern Ontario. One of Canada's Top 100 Employers 
for 2013, Union Gas is a Spectra Energy (NYSE: SE) company with assets of $5.8 
billion and approximately 2,200 employees. For more information, visit 
Connect With Us
Twitter: twitter.com/uniongas
YouTube: youtube.com/user/uniongas
Facebook: www.facebook.com/uniongas 
Andrea Stass Manager, External Communications and Media Relations Ph: 519 
436-5490 or 1-800-571-8446 ext. 5005490 Cell: 519 365-1010 astass@uniongas.com 
SOURCE: Union Gas Limited 
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CO: Union Gas Limited
ST: Ontario
-0- Feb/04/2013 14:11 GMT
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