2013 the Year for Small Business in Canada: Investment in Services, Suppliers and Support Top Priorities

2013 the Year for Small Business in Canada: Investment in Services, Suppliers 
and Support Top Priorities 
UPS Canada launches national offer to help small business compete 
MISSISSAUGA, ON, Feb. 4, 2013 /CNW/ - After a year of fiscal uncertainty and 
economic volatility, small business owners from coast-to-coast are looking to 
2013 with a strong sense of optimism. 
According to a recent survey commissioned by UPS Canada and conducted by Leger 
Marketing, 60 per cent of business owners believe that they will see an 
increase in revenue in 2013 when compared to 2012. Additionally, nearly 60 per 
cent expect to see at least moderate growth in Canada's economy. This optimism 
has sparked a renewed sense of interest in business investment on behalf of 
Canadian small businesses. 
"It is quite clear that small businesses in Canada are optimistic about 2013 
but what's most encouraging is that business owners seem to be adopting a 
renewed sense of interest in terms of investing in their business," said Paul 
Gaspar, small business director, UPS Canada. "This is quite positive, not only 
for small businesses in Canada, but also for the economy as a whole. The 
choice to invest in the future is a clear sign that confidence is building 
amongst Canadian business owners and many are already on their way." 
As a result, many owners are taking the time to review and reconsider services 
and suppliers as well as seek out strategic advice and support. The survey 
found that one in four businesses would welcome support and advice related to 
infrastructure, shipping and logistics in order to increase business success. 
Additionally, the survey found that when searching for a new service or 
supplier, small businesses consider value and reputation, in addition to cost, 
to be the most important criteria for consideration. 
"Before UPS it was difficult to manage our inbound shipments from Vancouver, 
we had very limited visibility," says Bonnie Sucee, owner, SL Graphics. "Now 
with my small business account I fill in the electronic shipping label, email 
it to our vendor and schedule the pickup. We have complete visibility and the 
flexibility to choose the service that meets our time requirements. It's so 
simple and more importantly, it allows us to better serve our customers." 
Since beginning operations in Canada in 1975, small businesses from 
coast-to-coast have worked with UPS to reach new customers, grow sales, 
implement efficiencies and improve customer experience. In an effort to help 
them stay competitive, UPS Canada announced today it will be launching a new 
offer dedicated to small business. Customers can sign up online for an 
account and UPS Small Business Ambassadors will work with them to understand 
their business needs, offer tailored solutions and discuss the necessary start 
up steps. 
"We want to make it as easy as possible for small business owners to access 
solutions for the inherent challenges they face," said Gaspar. "Beyond the 
offer, our goal is to provide our expertise in an effort to help small 
businesses improve productivity and reduce costs." 
For more information on the offer, services available to small business and to 
review terms and conditions, go to: http://www.ups.com/mybusiness 
About UPS
UPS (NYSE:UPS) is a global leader in logistics, offering a broad range of 
solutions for the transportation of packages and freight, including innovative 
delivery options for the global consumer market; the facilitation of 
international trade, and the deployment of advanced technology to more 
efficiently manage the world of business. Headquartered in Atlanta, UPS serves 
more than 220 countries and territories worldwide. The company can be found on 
the web at UPS.com and its corporate blog can be found at blog.ups.com. To get 
UPS news direct, visit pressroom.ups.com/RSS 
Erick Bauer, APEX Public Relations 416-934-2108 ebauer@apexpr.com 
SOURCE: UPS Canada Ltd. 
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CO: UPS Canada Ltd.
ST: Ontario
-0- Feb/04/2013 15:00 GMT
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