FlexITy Recognized by Cisco for Excellence in Customer Satisfaction in Canada
RICHMOND HILL, ON, Feb. 4, 2013 /CNW/ - FlexITy Solutions announced today that
it has achieved a Customer Satisfaction Excellence Gold Star from Cisco.
This designation recognizes FlexITy for delivering outstanding customer
service to customers in Canada.
Customer Satisfaction Excellence is a core value shared by both FlexITy and
Stavropoulos, Chief Executive Officer for FlexITy said, "Our key
differentiating feature is our consistent approach to customer satisfaction,
and we truly value our partnership with Cisco as they recognize this
"Customer service is a cornerstone of the Cisco Resale Channel Program. We
are pleased to recognize and congratulate FlexITy for achieving outstanding
customer satisfaction," said Edison Peres, senior vice president of the
worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver,
and Premier Certified partners based on regional target goals, providing a
weighted average of a partner's pre- and post-sales support over a rolling
12-month period. Partners that achieve outstanding customer satisfaction are
awarded the Customer Satisfaction Excellence Gold Star and can be found using
the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build
the sales, technical, and Cisco Lifecycle Services skills required to deliver
Cisco solutions to end customers. Through the program's specializations and
certifications, Cisco recognizes a partner's expertise in deploying solutions
based on Cisco advanced technologies and services. Using a third-party audit
process, the program validates partnerqualifications such as technology
skills, business best practices, customer satisfaction, and presales and
postsales support capabilities - critical factors in choosing a trusted
About FlexITy Solutions FlexITy Solutions is a leading provider of voice,
data, converged and managed services for businesses throughout Canada.
FlexITy's approach aligns best practices with its industry acumen to deliver
unprecedented results for its clients, reducing costs and optimizing critical
infrastructure management. FlexITy offers a broad range of products and
services including infrastructure design, implementation and support, security
and compliance solutions, Unified Communications, Managed Services and Data
Centre integration. FlexITy is proven to be one of North America's fastest
growing IT service providers. Experienced People. Advanced Technologies.
Powered by Passion. www.FlexITy.com , 866.779.FLEX(3539).
Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco
Systems Inc. in the United States and certain other countries.
Ron Stewart, EVP Marketing and Communications FlexITy Solutions 1.866.779.3539
Image with caption: "FlexITy Solutions achieves high level of customer
satisfaction Ciscos CSAT Excellence Award (CNW Group/FlexITy Solutions Inc.)".
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SOURCE: FlexITy Solutions Inc.
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-0- Feb/04/2013 19:34 GMT
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