Accreditation With Exemplary Standing Awarded to Preferred Health Care Services

Accreditation With Exemplary Standing Awarded to Preferred Health Care Services 
TORONTO, ONTARIO -- (Marketwire) -- 02/01/13 -- Accreditation Canada
announced this week that it had granted "Accredited with Exemplary
Standing" to Preferred Health Care Services (PHCS), a division of
Leisureworld Senior Care Corporation. The decision is the highest of
four possible accreditation awards following a rigorous survey
process conducted in 2012.  
"Accreditation is one of the most effective ways for health services
organizations to regularly and consistently examine and improve the
quality of their services," says Tracy Jones, president of Preferred
Health Care Services. "We are exceptionally proud of this recognition
of our efforts and performance." 
Accreditation Canada is an independent, not-for-profit organization
that sets standards for quality and safety in health care and
accredits health organizations in Canada and around the world. 
Following a comprehensive self-assessment, external peer surveyors
conducted an on-site survey during which they assessed leadership,
governance, clinical programs and services against Accreditation
Canada's requirements for quality and safety. These included national
standards of excellence; required safety practices to reduce
potential harm; and questionnaires to assess the work environment,
patient safety culture, governance functioning and client experience. 
Accreditation Canada commended PHCS for 

--  Its people and hiring practices that ensure highly motivated, skilled
    and committed people. 
--  The education programming offered to Personal Support Workers that
    results in highly-skilled PSWs. 
--  The dynamic ethics team and ethics hotline. 
--  The "Hush-No-Rush" program that ensures caregivers build a solid
    understanding of dementia and responsive behaviours. The digital video
    (DVD) education package developed by the education department was cited
    as an excellent tool. 
--  Communication plans and processes that were deemed exceptional. 

"Within their exceptional focus on the quality of care, we were very
impressed with the long-standing and on-going commitment that
Preferred Health Care Services has demonstrated to the community. The
home support community based program
 was created with a focus on the
needs of the clients," said Wendy Nicklin, President and CEO,
Accreditation Canada. "They did their homework and this was strongly
evident during the survey visit." 
Preferred Health Care Services has been a trusted partner in Canada
for more than 25 years in home and personal care services, as well as
health care staffing and education. 
About Leisureworld 
Leisureworld Senior Care Corporation is Canada's fifth largest
operator of seniors' housing and the third largest licensed long-term
care (LTC) provider in Ontario. Leisureworld owns and operates 27 LTC
homes across Ontario with 4,474 beds. The Company also owns and
operates six retirement residences and one independent living
residence, representing 768 suites, in Ontario and British Columbia.
Leisureworld subsidiaries include: Preferred Health Care Services, an
accredited provider of professional nursing and personal support
services; and Ontario Long Term Care, a provider of purchasing
services, and dietary, social work, and other regulated health
professional services. For more information, please visit the
Company's website at
Leisureworld Senior Care Corporation
Sandra Fawcett
Vice-President, Communications
Press spacebar to pause and continue. Press esc to stop.