PagerDuty Raises $10.7 Million Series A Funding Round Led by Andreessen Horowitz

PagerDuty Raises $10.7 Million Series A Funding Round Led by Andreessen Horowitz 
New Funding Fuels Rapid Expansion of SaaS-Based IT Alerting &
Incident Management Startup 
SAN FRANCISCO, CA -- (Marketwire) -- 01/31/13 --  PagerDuty, the
SaaS-based provider of IT alerting and incident management software,
today announced that it has secured a $10.7 million Series A funding
round led by Andreessen Horowitz, with additional participation from
the Webb Investment Network (WIN), Opscode founder Jesse Robbins and
existing seed investors Harrison Metal, Baseline Ventures and
Ignition Partners. John O'Farrell, partner at Andreessen Horowitz,
has joined the PagerDuty Board of Directors.  
The new funding will be used to fuel the company's rapid global
expansion, further expand its engineering and marketing teams, as
well as meet increasing demand from small, mid-size and enterprise
organizations worldwide.  
"The shift to cloud-based architectures is unfolding across every
area of IT. As expected, engineers are building and running an
increasing number of 'always-on,' complex, mission-critical systems.
Unfortunately, most of today's largest IT organizations still rely on
cumbersome manual processes and cobbled-together solutions for
incident response and remediation," said Alex Solomon, PagerDuty
co-founder and CEO. "With PagerDuty's SaaS solution, IT operations
and DevOps teams can drastically streamline their critical incident
notification and resolution workflows, and ensure critical problems
are addressed in real-time, eliminating unexpected and costly system
IT organizations large and small rely on multiple tools to monitor
the various components of their IT infrastructure, including servers,
networks, databases and web and mobile applications. PagerDuty is the
only alerting and incident management system that aggregates errors
from all of these disparate monitoring systems, including widely-used
tools like Zenoss, Nagios, New Relic, Splunk, AWS Cloudwatch, Pingdom
and others. Its automated on-call management and alert system
notifies designated on-call engineers via phone, SMS and email in
accordance with a customized notification chain. PagerDuty's mobile
alert response capabilities allow engineers to take action directly
from their mobile de
vices to ensure that every critical incident is
addressed or escalated in real-time. 
Thousands of organizations, including many Fortune 500 companies, use
PagerDuty to simplify IT operations and improve incident alerting and
management. The company currently guarantees reliable message
delivery across more than 100 countries.  
"Today's IT infrastructures have been heavily instrumented for
incident detection, and while numerous sophisticated technologies
exist to monitor for critical issues that could lead to downtime,
little improvement has been made in how IT incidents are actually
managed and resolved," said John O'Farrell, partner at Andreessen
Horowitz. "PagerDuty is solving a critical problem that IT operations
teams face and has the potential to significantly disrupt the
multi-billion dollar IT Service Management market."  
Online Resources 

--  Read more from a16z's John O'Farrell
--  Read more on today's news on the PagerDuty blog
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--  Watch a video on how PagerDuty could help for your DevOps team
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About PagerDuty
 PagerDuty's SaaS alerting and incident tracking system
helps IT operations and DevOps engineers resolve critical errors in
their IT systems as quickly as possible. PagerDuty integrates with
all IT infrastructure monitoring tools -- such as Splunk, New Relic,
Nagios, Zenoss and others -- 
and handles the people part of the
equation: alerting (via phone, SMS, email), on-call scheduling for
teams, and automatic escalation of critical issues. Trusted by
Fortune 500 companies and startups alike, PagerDuty customers include
Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace,
Etsy, Square and Github. The company is headquartered in San
Francisco and backed by leading venture capital firms Andreessen
Horowitz, Baseline Ventures, Ignition Partners and others. For more
information, visit:  
About Andreessen Horowitz
 Andreessen Horowitz is a venture capital
firm that provides seed, venture and growth-stage funding to the best
new technology companies. Founded by Marc Andreessen and Ben
Horowitz, Andreessen Horowitz helps entrepreneurs become successful
CEOs and build important and enduring companies. Its investing
partners are Marc Andreessen, Ben Horowitz, John O'Farrell, Scott
Weiss, Jeff Jordan, Peter Levine and Chris Dixon, all widely
recognized experts in the creation, scaling and operation of high
growth technology companies. The firm has $2.7 billion under
management across three funds. Among its 170 investments are Airbnb,
Apptio, Box, Fab, Facebook, Foursquare, GitHub, Jawbone, Lytro,
Pinterest, Quirky and Twitter. The firm was established in June 2009
and is located in Menlo Park, California. 
Media Contact
Katherine Nellums for PagerDuty
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