Speakers announced for the B-to-B Customer Experience Summit

         Speakers announced for the B-to-B Customer Experience Summit

PR Newswire

INDIANAPOLIS, Jan. 31, 2013

INDIANAPOLIS, Jan. 31, 2013 /PRNewswire/ --Walker Information announced the
speaker lineup for the 2013 B-to-B Customer Experience Summit, held May 1-2,
at the Hilton San Diego Bayfront Hotel.

Cisco senior executive Edzard Overbeek will kick-off the program May 1^st, and
provide insights on Cisco's incredible customer-focused culture, and share how
the company is planning for customer engagement into the next decade.
Forrester principal analyst Paul Hagen, will conclude the first day's program
by sharing frameworks for B-to-B customer experience with a focus on how to
get started now.

On May 2^nd, NASA astronaut David Wolf will share intriguing stories of his
journeys, and also focus on the need for businesses to embrace change- a
topic that is particularly relevant for customer intelligence strategists.

This two-day event is the first-ever conference focused on the latest and best
customer strategies for B-to-B companies. In addition to the relevant and
powerful keynote speakers, a highlight of the event will be the release of a
study, "Customers 2020", which will look at the future of customer
relationships in the year 2020.

For more information about the program and for more up-to-date announcements,
visit walkercxsummit.com.

About Walker Information
Walker is a consulting firm specializing in customer intelligence. Helping
businesses for 70 years, Walker's diverse team of consultants provides
tailored, comprehensive solutions to help companies achieve their business
objectives and grow shareholder value. Walker specializes in customer
retention and growth, using predictive analytics and other innovative
approaches. Walker works with some of the world's most influential businesses
as well as emerging organizations of all sizes. For more information, please
visit www.walkerinfo.com.

SOURCE Walker Information

Website: http://www.walkerinfo.com
Contact: Brianne Drlich, +1-317-843-8651
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