BEAR Data Solutions Recognized by Cisco for Excellence in Customer Satisfaction in USA

  BEAR Data Solutions Recognized by Cisco for Excellence in Customer
  Satisfaction in USA

Business Wire

SAN FRANCISCO -- January 30, 2013

BEAR Data Solutions announced today that it has achieved a Customer
Satisfaction Excellence Gold Star from Cisco. This designation recognizes BEAR
Data for delivering outstanding customer service to customers in the United

“BEAR Data is thrilled to be acknowledged for achieving Cisco Channel Customer
Satisfaction Excellence,” stated Don James, chief executive officer of BEAR
Data Solutions. “It is one of the highest distinctions a partner can achieve
within the Cisco Channel Partner Program, and this is important to BEAR Data
because Customer Satisfaction Excellence is a core value we both share and a
key driver of our current and future success.”

“Customer service is a cornerstone of the Cisco Resale Channel Program. We are
pleased to recognize and congratulate BEAR Data for achieving outstanding
customer satisfaction,” said Edison Peres, senior vice president of the
worldwide channels go-to-market group at Cisco.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver,
and Premier Certified partners based on regional target goals, providing a
weighted average of a partner's pre- and post-sales support over a rolling
12-month period. Partners that achieve outstanding customer satisfaction are
awarded the Customer Satisfaction Excellence Gold Star and can be found using
the advanced search menu in the Cisco Partner Locator.

The Cisco Resale Channel Program provides a framework for partners to build
the sales, technical, and Cisco Lifecycle Services skills required to deliver
Cisco solutions to end customers. Through the program's specializations and
certifications, Cisco recognizes a partner's expertise in deploying solutions
based on Cisco advanced technologies and services. Using a third-party audit
process, the program validates partnerqualifications such as technology
skills, business best practices, customer satisfaction, and presales and
postsales support capabilities - critical factors in choosing a trusted

Find More Information Online:

Cisco Certified Partners

Customer Satisfaction

About BEAR Data Solutions

BEAR Data Solutions, Inc., a San Francisco-based global IT service provider
with 11 offices throughout the U.S. and around the globe, helps enterprise
clients design, optimize, and support mission-critical IT infrastructures. By
combining expert engineering resources, best-of-breed technologies, and
superior customer service, BEAR Data delivers high-performance IT solutions
and services including cloud, virtualization, unified communications,
networking, storage, database, security, managed services, wireless, staffing,
and support contract management. For more information, please visit

Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco
Systems Inc. in the United States and certain other countries.


BEAR Data Solutions, Inc.
Shawna Zaw, 415-788-1514
Press spacebar to pause and continue. Press esc to stop.