Regions Bank Wins 16 Greenwich Excellence Awards for Small Business and Middle Market Banking in 2012

  Regions Bank Wins 16 Greenwich Excellence Awards for Small Business and
  Middle Market Banking in 2012

Small Business and Middle Market clients give Regions high marks for overall
satisfaction, likelihood to recommend, relationship manager performance, and
treasury management services

Business Wire

BIRMINGHAM, Ala. -- January 30, 2013

Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for
providing distinguished quality service to small business and middle market
clients in 2012. Regions Bank received 16 Greenwich Excellence Awards in 2012,
doubling its 2011 tally.

“In an increasingly competitive and challenging business environment,
companies large and small are looking to their bank to provide far more than
just loan pricing and products,” said John Asbury, head of Business Services
for Regions Bank. “Our relationship managers are committed to understanding
our clients’ business objectives and offering creative solutions to help them
reach their financial goals. We are pleased that Greenwich Associates and our
clients continue to recognize Regions as a bank that is committed to
delivering an exceptional client experience.”

Greenwich Excellence Awards are based on feedback from nearly 17,500 small
businesses and 14,000 middle market businesses that rated their bank in
various categories, including customer service, product capabilities, and
likelihood to recommend.

Regions Bank received nine National Greenwich Excellence Awards in Small
Business Banking and one Regional Greenwich Excellence Award in Small Business
Banking in 2012.


  *Overall Satisfaction
  *Likelihood to Recommend
  *Relationship Manager Performance
  *Credit Policy
  *Branch Satisfaction
  *Online Services
  *Personal Banking Satisfaction
  *Treasury Management – Customer Service
  *Treasury Management – Product Capabilities


  *Overall Satisfaction – Midwest Region

Regions Bank also received five National Greenwich Excellence Awards in Middle
Market Banking and one Regional Greenwich Excellence Award in Middle Market
Banking in 2012:


  *Overall Satisfaction
  *Likelihood to Recommend
  *Relationship Manager Performance
  *Treasury Management – Overall Satisfaction
  *Treasury Management – Customer Service


  *Treasury Management - Overall Satisfaction – South Region

As part of its efforts to help businesses succeed in today’s economy, Regions
created an online business resource center dedicated to providing tools,
articles and banking solutions tailored to the needs of businesses at

Regions is also proud to celebrate the small businesses that are getting the
wheels of commerce moving again in America. Visit or the
Regions YouTube Channel to see their stories.

About Greenwich Associates

Greenwich Associates is the leading research-based consulting firm servicing
the financial services industry. Greenwich Associates’ studies provide
benefits to the buyers and sellers of financial services in the form of
benchmark information on best practices and market intelligence on overall
trends. Based in Stamford, Connecticut, with additional offices in London,
Toronto, Tokyo, and Singapore, the firm offers over 100 research-based
consulting programs to more than 250 global financial services companies.
Please contact us for further information or to arrange an interview with one
of our consultants. You can visit our website,, for more

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $121 billion in assets, is a
member of the S&P 500 Index and is one of the nation’s largest full-service
providers of consumer and commercial banking, wealth management, mortgage, and
insurance products and services. Regions serves customers in 16 states across
the South, Midwest and Texas, and through its subsidiary, Regions Bank,
operates approximately 1,700 banking offices and 2,000 ATMs. Additional
information about Regions and its full line of products and services can be
found at


Regions Financial Corporation
Evelyn Mitchell, 205-264-4551
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