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ChannelAdvisor Named Customer Service Department of the Year Finalist for 2013 Stevie® Awards

  ChannelAdvisor Named Customer Service Department of the Year Finalist for
  2013 Stevie® Awards

Business Wire

RESEARCH TRIANGLE PARK, N.C. -- January 29, 2013

ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that
enable retailers and manufacturers to increase global sales, today announced
that it has been named a 2013 Stevie® Awards finalist for Customer Service
Department of the Year in the Computer Software category. The Stevie® Awards
Customer Service Department categories recognize notable accomplishments and
substantial improvements in the field of Customer Service. ChannelAdvisor is
recognized as a finalist for its advancements in customer satisfaction and
issue resolution.

“We are thrilled to be a finalist for this award based on our work to improve
the ChannelAdvisor support experience,” said ChannelAdvisor Director of
Customer Success Greg Ives. “Everything we do, we do for our customers.
Decreasing response times and improving issue resolution is not an easy task,
but our team is focused on delivering an exemplary customer experience. We are
continuously striving toward new and innovative ways to optimize our systems
and processes.”

The Stevie® Awards programs, initiated in 2002, have been conferred for
achievement in business to organizations and individuals in more than 60
nations. Finalists for this year’s Sales & Customer Service awards were
determined by the average scores of 120 professionals worldwide, acting as
preliminary judges for over 70 categories, with entries ranging from contact
center professional achievement to Sales Department of the Year.

The award results will be announced at a gala banquet on Monday, February 25,
2013 at the Paris Hotel in Las Vegas, Nevada.

As a finalist for the Customer Service Department of the Year Award,
ChannelAdvisor is automatically included in voting for the 2013 edition of the
People’s Choice Stevie Awards for Favorite Customer Service. The general
public can vote for ChannelAdvisor as their favorite provider of customer
service now through February 8
athttp://www.stevieawards.com/Service.peopleschoice/default.cfm, using the
Short Code F207U.

For more information about ChannelAdvisor, including its Customer Service
department, please visit http://www.channeladvisor.com/.

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About ChannelAdvisor

ChannelAdvisor is a leading provider of cloud-based e-commerce solutions that
enable retailers and manufacturers to integrate, manage and optimize their
merchandise sales across hundreds of online channels including Amazon, Google,
eBay, Facebook and more. Through automation, analytics and optimization,
ChannelAdvisor customers can leverage a single inventory feed to more
efficiently list and advertise products online, and connect with shoppers to
increase sales. Billions of dollars in merchandise value are driven through
ChannelAdvisor’s platform every year, and thousands of customers use
ChannelAdvisor’s solutions to help grow their businesses.For more
information, visit www.channeladvisor.com.

Contact:

ChannelAdvisor
Sarah O‘Dea, 919-228-4784
sarah.odea@channeladvisor.com
 
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