Webster Bank Reduces Costs, Gains Operational Efficiencies and Delivers Powerful Servicing Tools through Expanded Outsourcing

  Webster Bank Reduces Costs, Gains Operational Efficiencies and Delivers
  Powerful Servicing Tools through Expanded Outsourcing Relationship with FIS

Key Facts

  *New multi-year outsourcing agreement will support Webster Bank’s strategy
    of reducing total IT operations costs while optimizing the bank’s
    infrastructure for achieving long-term growth.

Business Wire

JACKSONVILLE, Fla. -- January 29, 2013

FIS™ (NYSE:FIS), the world’s largest provider of banking and payments
technology, announced that it has signed a new multi-year IT managed services
agreement with Waterbury, Conn.-based Webster Bank to manage key aspects of
the bank’s technology platform and operations. The new agreement supports
Webster Bank’s strategy to reduce operational expenses and deliver advanced
tools and services to its customers and is a proof point of the growing trend
for institutions to entrust many IT functions to partners in order to focus on
other strategic initiatives.

Under the terms of the agreement, FIS will provide the bank with a full
spectrum of technology services for managing the bank’s IT operations
including desktop and data base management, voice, network and server
operations. By outsourcing these components, Webster Bank gains the benefits
of optimizing its IT infrastructure, managing operational expenses and
providing new and powerful service capabilities to its clients.

“More than ever, financial institutions are looking to their technology and
service providers to deliver the infrastructure and operating efficiencies
that allow them to better serve their customers and focus on the
differentiating initiatives that help them better compete and grow their
market share,” said Anthony Jabbour, EVP, FIS North American Financial
Institutions. “Webster and FIS have a longstanding relationship, and our
technologies and services closely align with Webster Bank’s goals of offering
best-in-class services at optimal cost and risk.”

Webster Bank determined it could leverage FIS’ extensive technology expertise
to manage many of the expenses and challenges associated with supporting IT
infrastructure in-house. Moving this function to a trusted and experienced
partner will enable the bank to more quickly deliver on the initiatives that
support its intense focus on its customers. This move also supports the bank’s
established goals for reducing IT and operational expenses, adopting an
infrastructure built for long-term growth and enhancing service to customers
through market-leading banking tools and services.

“As we grow, Webster needs reliable technology partners to provide robust
infrastructure and services so we can focus on delivering on our customer
promise, and FIS is the partner we can always rely on,” said Jerry Plush,
president and chief operating officer of Webster Bank. “FIS aligned with our
mission and quickly helped us understand what we needed to best serve our

With more than $20 billion in assets, Webster Bank provides business and
consumer banking, mortgages, financial planning, trust and investment services
through its 168 banking offices and mobile and online services.

About FIS

FIS (NYSE:FIS) is the world’s largest global provider dedicated to banking and
payments technologies. With a long history deeply rooted in the financial
services sector, FIS serves more than 14,000 institutions in over 100
countries. Headquartered in Jacksonville, Fla., FIS employs more than 32,000
people worldwide and holds leadership positions in payment processing and
banking solutions, providing software, services and outsourcing of the
technology that drives financial institutions. First in financial technology,
FIS tops the annual FinTech 100 list, is 425 on the Fortune 500 and is a
member of Standard & Poor’s 500^® Index. For more information about FIS, visit

Forward-Looking Statements

This news release contains forward-looking statements that involve a number of
risks and uncertainties. Statements that are not historical facts, including
statements about our beliefs and expectations, are forward-looking statements.
Forward-looking statements are based on management's beliefs, as well as
assumptions made by, and information currently available to, management.
Because such statements are based on expectations as to future economic
performance and are not statements of fact, actual results may differ
materially from those projected. We undertake no obligation to update any
forward-looking statements, whether as a result of new information, future
events or otherwise. The risks and uncertainties which forward-looking
statements are subject to include, but are not limited to: changes in general
economic, business and political conditions and other risks detailed in the
“Statement Regarding Forward-Looking Information,” “Risk Factors” and other
sections of the Company’s Form 10-K and other filings with the Securities and
Exchange Commission.


Kim Snider, 904.438.6278
Vice President
FIS Global Marketing and Communications
Mary Waggoner, 904.438.6282
Senior Vice President
FIS Investor Relations
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