TomTom Business Solutions Partners with Service Pro®’s Field Service Management to Provide Fleet Efficiencies

  TomTom Business Solutions Partners with Service Pro®’s Field Service
  Management to Provide Fleet Efficiencies

Combined Solution Delivers Efficiencies Through Single View for Management of
  Technician and Vehicle Assets; Demo on Display at 2013 AHR Expo in Dallas


Business Wire

CONCORD, Mass. -- January 28, 2013

TomTom Business Solutions, a leading provider of advanced GPS and fleet
management solutions, today announced a partnership with MSI Data to integrate
their Service Pro^® Field Service Management software with TomTom WEBFLEET^®.
Service Pro® users gain access to vehicle location and accurate travel time
information allowing them to offer a more reliable service to their customers.

“Proactive communication with customers and compliance with appointment ETA
windows is one of the most important indicators of success for field service
businesses,” said Harvey Shovers, president of MSI Data. “By integrating
TomTom’s WEBFLEET service with Service Pro, we are pleased to provide a single
solution for addressing this issue for the field service marketplace.”

A recent TomTom survey showed that 66 percent of service customers expect a
maximum of two hours for service delivery windows, and 74 percent say that
late arrivals or missed appointments can be a reason for losing business.

“For service businesses delivering on your promises is key,” said Matt Curtis,
software alliance manager for TomTom Business Solutions. “With a focus on
getting the right technician to the right place quickly and safely, this
integrated approach is a win for everyone. We are excited to work with the
Service Pro team to help organizations become more efficient with a
comprehensive field service management offering for service technicians and
vehicle fleets.”

By adding TomTom WEBFLEET functionality and Service Pro’s integrated solution
users can more accurately dispatch the driver based on actual travel time data
calculated in real-time by TomTom. Sending the ‘fastest to arrive’ over the
nearest to the destination is an innovative way of dispatching that helps
businesses meet customer ETA expectations.

More than 19,000 companies worldwide rely on TomTom fleet management to
monitor and manage the activities of their vehicles and mobile operations.

TomTom Business Solutions (booth #5134) and MSI Data will demo the new
integrated solution at the 2013 AHR Expo taking place January 28-29 in Dallas.


About TomTom

Founded in 1991, TomTom (TOM2) is the world’s leading supplier of
in-carlocation and navigation products and services focused on providing all
drivers with the world’s best navigation experience.

Headquartered in Amsterdam, TomTom has 3,500 employees and sells its products
in over 40 countries. Our products include portable navigation devices,
in-dash infotainment systems, fleet management solutions, maps and real-time
services, including the award winning TomTom HD Traffic.

For the world’s most up-to-date route planner, including live traffic
information, go to further information, please

About TomTom Business Solutions

TomTom Business Solutions is a leading provider of fleet management solutions
and professional telematics Services. Our in-car products are designed to help
drive greener, safer and more efficiently. Our online platform, WEBFLEET, is
highly scalable and has the highest standards in terms of reliability and

For further information, please visit

Follow us on Twitter @TomTombusiness

About MSI Data

MSI Data develops enterprise, scheduling and mobile software that helps
companies improve the productivity of their field workforce. World-class
service organizations such as Time Warner, Bradley Corporation, Tax-Air and
Heartland Computers rely on MSI Data’s powerful suite of field workforce
software to automate field service, inspections, site surveys, audits,
reporting and other critical field-driven business processes. MSI Data
replaces paper and disconnected spreadsheet-based business processes with
highly efficient, end-to-end processes through the combination of mobile
technology for field workers and ERP, CRM and accounting systems integration.
Whether deployed in the cloud or on-premise, MSI field workforce software
applications are easy to acquire, easy to deploy and deliver enterprises with
rapid return on investment. For more information, please visit


Media Strategies
Liora Bram, +1 617-202-9854
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