Canon U.S.A. Expands Developer Support Program for Managed Document Services

  Canon U.S.A. Expands Developer Support Program for Managed Document Services

    Additional tools and customizable options for maximum fleet management
       efficiency are among enhancements to Premium Membership offering

Business Wire

LAKE SUCCESS, N.Y. -- January 25, 2013

Canon U.S.A., Inc., a leader in digital imaging solutions, today announced
enhancements to its Developer Support Program with strengthened third-party
developer relationships and the addition of new amenities to the program’s
Premium Membership offering, for enhanced Managed Document Services business.
Canon’s Developer Support Program enables enterprise clients and third-party
developers access to internal Canon resources and technologies in order to
help simplify and expand the capabilities of Canon networked office products.
By continuing to build relationships with leading 3^rd party developers in the
managed print industry, Canon’s sales channels will have access to additional
tools for delivery of managed document services. Utilizing the tools of their
choice, it is now easier than ever to maximize fleet management efficiency,
configuration and organization in connection with Canon devices.

In addition to continuing to support relationships with third-party
developers, Canon has enhanced its Premium Membership Program, providing
members with access to enhanced Management Information Base (MIB) information
associated with Canon devices. Through Canon’s enhanced MIB information,
Premium Members are capable of more effectively managing Canon devices and
extracting the detailed information required in Managed Document Services
engagements.

“Canon U.S.A. is pleased to expand our Developer Support Program to offer
members and customers a new level of convenience and flexibility,” said Sam
Yoshida, vice president and general manager, Marketing, Business Imaging
Solutions Group, Canon U.S.A. “As we continue to strengthen our relationships
with third-party developers, our channel partners and customers can now
receive detailed, valuable information on all of their networked enterprise
devices to help improve efficiency across their entire print fleet.”

“Canon U.S.A.’s expanded Developer Support program now provides direct access
to the support, tools and services we need to ensure our software delivers
accurate and robust information for Canon devices,” said John More,
PrintFleet’s Chief Technology Officer. “We look forward to building this
relationship with Canon and passing the benefits of this collaboration on to
the imaging community.”

With these enhancements and additions made to the Developer Support Program,
device monitoring and management processes are streamlined, allowing easy
access to a higher level of intelligence. Canon Dealers and customers now
receive a high level of reporting details on a variety of Canon device
families. By maintaining these relationships, third-party developer services
seamlessly integrate with Canon devices in an efficient and effective manner.

Along with the enhancement of Canon’s Developer Support Program, Premium
Membership continues to provide members with access to a variety of resources,
including:

  *Norcross Development Center (NDC) for development, testing and
    troubleshooting
  *Virtual private networking (VPN) for NDC devices available if visiting the
    center is not possible or practical
  *Support from Canon’s technical team
  *Canon proprietary materials such as Foreign Device Interface
    Specifications

Canon’s third-party developers provide quality print management services,
which allow Dealers and customers to easily integrate and customize reporting
solutions based on their individual needs and workflows. By supporting a
variety of developers, Canon technology is capable of being tightly integrated
with a variety of tools used for fleet management, output optimization and the
delivery of Managed Document Services.

For more information on Canon’s Developer Support Program, including details
regarding the tools available to Essential and Premium members, visit
http://www.developersupport.canon.com.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business,
and industrial digital imaging solutions. With approximately $45.6 billion in
global revenue, its parent company, Canon Inc. (NYSE: CAJ), ranks third
overall in U.S. patents registered in 2011† and is one of Fortune Magazine's
World’s Most Admired Companies in 2012. In 2012, Canon U.S.A. has received the
PCMag.com Readers’ Choice Award for Service and Reliability in the digital
camera and printer categories for the ninth consecutive year, and for
camcorders for the past two years. Canon U.S.A. is committed to the highest
level of customer satisfaction and loyalty, providing 100 percent U.S.-based
consumer service and support for all of the products it distributes. Canon
U.S.A. is dedicated to its Kyosei philosophy of social and environmental
responsibility. To keep apprised of the latest news from Canon U.S.A., sign up
for the Company's RSS news feed by visiting www.usa.canon.com/rss.

About PrintFleet

PrintFleet’s family of print management software solutions range from simple
rapid assessment to advanced, independently hosted print management, offering
unparalleled agnostic data collection, data integrity and back end support.
Available in multiple languages, PrintFleet’s software solution empowers
dealers in over 100 countries to entrench their customer relationships and
provide total print management solutions for their clients. Globally,
PrintFleet’s network of dealers has more print and imaging devices under
management than any other independent software vendor and is the vendor of
choice for print management and supporting business development services.
Additional information about PrintFleet can be found at www.printfleet.com.

†Based on weekly patent counts issued by United States Patent and Trademark
Office.

All referenced product names, and other marks, are trademarks of their
respective owners.

Contact:

Editorial:
Canon U.S.A., Inc.
Michael Maloney, 516-328-4613
mmaloney@cusa.canon.com
or
Canon U.S.A. website:
http://www.usa.canon.com
or
For sales information/customer support:
1-800-OK-CANON
 
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