Air Canada Becomes the Only International Four-Star Airline in North America

 Air Canada Becomes the Only International Four-Star Airline in North America

PR Newswire

MONTREAL, Jan. 24, 2013

Industry Quality Ranking Recognizes Carrier's Airport and Onboard Product and
Service Improvements

MONTREAL, Jan. 24, 2013 /PRNewswire/ - Air Canada has become the only
international network carrier in North America to receive a Four-Star ranking
according to independent U.K. research firm Skytrax. The much-coveted rating
is considered an airline industry benchmark and is based on detailed,
independently conducted quality analysis by Skytrax across more than 800
different areas of airport and onboard product and service delivery.

"I am very pleased that Air Canada has become the only international network
carrier to have achieved this significant industry benchmark," said Calin
Rovinescu, President and Chief Executive Officer. "This coveted Four-Star
ranking reflects the professionalism and skill of Air Canada's employees in
taking care of our customers and delivering an award winning product that
continues to set industry standards. This is a proud achievement for Air
Canada's airport and onboard product and service delivery teams that we will
strive to improve upon as we continue to build one of the world's best
airlines."

More information on the Skytrax Airline Star Ranking is available at
www.airlinequality.com.

In 2012, Air Canada was ranked for a third consecutive year "Best
International Airline in North America" in a worldwide survey of more than 18
million airline passengers conducted by independent research firm Skytrax.
According to the 2012 Canadian Business Travel Survey conducted by Ipsos Reid,
Air Canada was the preferred airline for more than 79 percent of frequent
business travellers in Canada. In 2012, readers of Global Traveler magazine
voted Air Canada "Best Airline in North America," the readers of Business
Traveler voted Air Canada "Best North American Airline for International
Travel" and "Best In-Flight Services in North America," and the readers of
Premier Traveler voted Air Canada "Best North American Airline for Business
Class Service," "Best North American Airline for International Travel" and
"Best Flight Attendants in North America."

Air Canada is Canada's largest domestic and international airline serving more
than 175 destinations on five continents. Canada's flag carrier is the 15th
largest commercial airline in the world and in 2012 served close to 35 million
customers. Air Canada provides scheduled passenger service directly to59
Canadian cities, 56 destinations in the United States and63 cities in Europe,
the Middle East, Asia, Australia, the Caribbean, Mexico and South America. Air
Canada is a founding member of Star Alliance, the world's most comprehensive
air transportation network serving 1,329 destinations in194 countries. Air
Canada customers can collect Aeroplan miles for future rewards through
Canada's leading loyalty program, and Top Tier members enjoy reciprocal
frequent flyer benefits including lounge and priority services. For more
information on Air Canada visit aircanada.com. Follow @AirCanada on Twitter
and join Air Canada on Facebook.

SOURCE AIR CANADA

Contact:

IsabelleArthur (Montréal)514 422-5788
PeterFitzpatrick (Toronto)416 263-5576
AngelaMah (Vancouver)604 270-5741

Internet:aircanada.com
 
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