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EXL Recognized as Insurance BPO Leader by Everest Group



           EXL Recognized as Insurance BPO Leader by Everest Group

2012 PEAK Matrix highlights EXL's success in the Insurance BPO market

PR Newswire

NEW YORK, Jan. 22, 2013

NEW YORK, Jan. 22, 2013 /PRNewswire/ -- ExlService Holdings, Inc. (NASDAQ:
EXLS), a leading provider of outsourcing and transformation services, today
announced it is recognized as a Leader in the market report, "A PEAK into the
Leaders, Major Contenders, and Emerging Players of Insurance BPO."  published
by global consulting and research firm Everest Group.

Everest Group evaluated 10 insurance BPO providers on market success, scale,
service scope, technology capability, and global delivery footprint. Everest
Group's Performance, Experience, Ability, Knowledge (PEAK) Matrix provides an
objective, data-driven, and comparative assessment of providers, and positions
service providers as Leaders, Major Contenders or Emerging Players. Based on
its top quartile performance, Everest Group identified EXL as a Leader for
insurance BPO.

"EXL's global insurance BPO business has emerged as a 'Leader' in our research
due to its market success and delivery strengths," said Rajesh Ranjan, Vice
President, Everest Group,. "EXL is the biggest player in the U.S. insurance
BPO market today. Their capability to provide comprehensive solutions across
product development and new business functions, including actuarial data
process, analysis and review, pre- and post-underwriting and analytics
support, positions EXL well for future success in the insurance industry."

The report specifically noted that EXL has the highest market share in the
U.S. BPO market for insurance and the most full time employees dedicated to
the space.

"We are thrilled to be recognized by Everest Group as a 'Leader' in the global
insurance BPO market," said Rembert de Villa, Executive Vice President and
Head of Insurance and Healthcare, EXL. "With a strong track record of service
delivery, EXL is very focused on enabling insurers to make operations
efficient and effective, improve customer service and launch new products
successfully. EXL combines operations management, analytics, and technology
platforms to to solve complex business problems."

EXL supports property and casualty, life and annuities, and health insurers,
enabling them to meet growing cost and talent and regulatory challenges while
managing risk more effectively. Technology platforms such as LifePRO, Trumbull
Systems and EXL Landa allow insurers to optimize their investment in
technology. The full Everest report can be accessed at
https://research.everestgrp.com/Product/11946.

About ExlService Holdings, Inc.
ExlService Holdings, Inc. (Nasdaq:EXLS) is a leading provider of outsourcing
and transformation services. EXL primarily serves the needs of Global 1000
companies from global delivery centers in the insurance, healthcare,
utilities, banking and financial services, transportation and logistics, and
travel sectors. EXL's outsourcing services include a full spectrum of business
process management services such as transaction processing and finance and
accounting services. Transformation services enable continuous improvement of
client processes by bringing together EXL's capabilities in decision
analytics, finance transformation, and operations and process excellence
services. For more information, visit www.exlservice.com.

SOURCE ExlService Holdings, Inc.

Website: http://www.exlservice.com
Contact: Kona Luseni Barrasso, Makovsky, +1-212-508-9684, kluseni@makovsky.com
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