Absolute Software Expands Product Portfolio with the Launch of IT Service
VANCOUVER, Jan. 22, 2013
Absolute Service Enhances Absolute Software's Asset and Service Management
VANCOUVER, Jan. 22, 2013 /PRNewswire/ - Absolute® Software Corporation
("Absolute" or the "Company") (TSX: ABT), the industry standard for persistent
endpoint security and management solutions for computers, laptops and
ultra-portable devices announced today the launch of Absolute Service, an IT
Service Management (ITSM) solution.
Absolute Service combines people, process, and information technology so that
IT services can align with the needs of the business. Built on a foundation
of data from all areas of the organization, IT can use ITIL certified best
practices to apply precise control over the levels of service they deliver,
predicting potential points of failure, and making real-time decisions for the
most efficient and cost-effective outcome.
Absolute Service is highly customizable, flexible and quick to deploy.
Customers have the choice of an on-demand or on-premise deployment and unlike
traditional ITSM solutions, customers can easily transition between either
model to support current and future scalability. The Absolute Service user
interface is highly customizable with more than 140 widgets so that
technicians can self-design their user interface for an interactive and
efficient working environment. To support IT mobility, technicians can access
the console on-the-go with native apps for iOS and Android.
"Absolute Service provides IT with the information they need to analyze the
potential impact of each service request," states Darren Williams, Vice
President and General Manager of Service Management at Absolute Software.
"With this complete view they can effectively manage requests, resources, and
prove each step of the process was properly carried out with one-click audit
Absolute Service has received PinkVERIFY ITIL 3 Certification from Pink
Elephant for 11 processes. The PinkVERIFY assessment is recognized as the ITSM
industry's original program for certification of software that supports the
definitions and workflow requirements defined by ITIL.
With the launch of Absolute Service, Absolute Software now provides IT with an
integrated end-to-end solution across all ITIL processes. There are several
editions of Absolute Service available including a Helpdesk edition. Absolute
Service currently integrates with Absolute Manage for seamless access to
configuration management data and more precise root-cause and impact analysis.
Absolute Service is available today. For more information visit:
About Absolute Software
Absolute Software Corporation (TSX: ABT) is the industry standard in
persistent endpoint security and management for computers, laptops and
ultra-portable devices. The Company, a leader in device security and
management tracking for more than 18 years, has over 30,000 commercial
customers worldwide. Positioned as a Visionary vendor in Gartner, Inc.'s Magic
Quadrant for Client Management Tools, Absolute's solutions - Computrace®,
Absolute Manage, Absolute Service, Absolute Secure Drive, and Computrace
LoJack® for Laptops - provide organizations with actionable intelligence to
prove compliance, securely manage BYOD, and deliver comprehensive visibility
and control over all of their devices and data. The Company's Computrace
persistence technology is embedded in the firmware of computers, netbooks, and
tablets by global leaders, including Acer, ASUS, Dell, Fujitsu, HP, Lenovo,
Motion, Panasonic, Samsung, and Toshiba, and the Company has reselling
partnerships with these OEMs and others, including Apple. For more information
about Absolute Software, visit www.absolute.com.
This press release contains forward-looking statements that involve risks and
uncertainties. These forward-looking statements relate to, among other things,
the expected performance, functionality and availability of our services and
products, and other expectations, intentions and plans contained in this press
release that are not historical fact. When used in this press release, the
words "plan," "expect," "believe," and similar expressions generally identify
forward-looking statements. These statements reflect our current expectations.
They are subject to a number of risks and uncertainties, including, but not
limited to, changes in technology and general market conditions. In light of
the many risks and uncertainties you should understand that we cannot assure
you that the forward-looking statements contained in this press release will
©2013 Absolute Software Corporation. All rights reserved. Computrace and
Absolute are registered trademarks of Absolute Software Corporation. LoJack is
a registered trademark of LoJack Corporation, used under license by Absolute
Software Corporation. LoJack Corporation is not responsible for any content
herein. U.S. patents # 5,715,174, # 5,764,892, # 5,802,280, # 5,896,497, #
6,087,937, # 6,244,758, # 6,269,392, # 6,300,863, # 6,507,914, # 7,818,557, #
7,818,803, # 7,945,709, # 8,062,380, # 8,234,359, # 8,241,369, # 8,307,055, #
8,332,953 and # 8,346,234. Canadian patents # 2,211,735, # 2,284,806, and #
2,205,370. U.K. patents # EP0793823, # GB2298302, and # GB2338101. German
patent # 69512534. Australian patent # 699045. Japanese patent # JP4067035.
The Toronto Stock Exchange has neither approved nor disapproved of the
information contained in this news release.
SOURCE Absolute Software Corporation
Andrea Holland, HORN Group
firstname.lastname@example.org or 415-905-4009
Marina Guy, Absolute Software
email@example.com or 604.730.9851 x107
Kristen Dickson, MSc, TMX | Equicom
firstname.lastname@example.org or 416.815.0700 x273
Dave Mason, CFA, TMX | Equicom
email@example.com or 416.815.0700 x237
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