Dell Unveils Global BYOD Survey Results: Embrace BYOD or Be Left Behind
*Singapore leads the list in putting users first, followed by U.K.,
Australia, France and Italy; United States ranks lowest in the management
of users as more important than devices.
*Nearly three-quarters of organizations deploying user-focused BYOD report
improvements in employee productivity, customer response times and work
*Survey results prove as BYOD strategies mature and companies move beyond
just managing devices to focus on users and applications, they reap bigger
rewards and experience fewer setbacks.
ROUND ROCK, Texas -- January 22, 2013
Today Dell Quest Software announced the results of a global survey of IT
executives to gauge the level of organizational maturity with existing Bring
Your Own Device (BYOD) strategies, along with realized and anticipated
benefits and problems. The findings conclude that approximately 70% of
companies believe BYOD can improve their work processes and help them work
better in the future, while an estimated 59% believe they would be at a
competitive disadvantage without BYOD.
According to a survey of nearly 1,500 IT decision makers across the United
States, United Kingdom, France, Germany, Spain, Italy, Australia, Singapore,
India, and the Beijing region, organizations are optimistic about the
potential corporate gains of BYOD, reporting they would be at a competitive
disadvantage without it. Some of the key findings include:
*An estimated three quarters of those polled stated that BYOD can only
deliver massive benefits if the specific needs and rights of each user are
understood; while only an estimated 17% of organizations encourage BYOD
and who actively manage any device employees wish to use — showing they
really understand the need to empower employees.
*On average, survey respondents identified four personal gains for their
employees, including more flexible working hours, along with the ability
to foster creativity, speed innovation, and facilitate
Roger Bjork, director, Enterprise Mobility Solutions, Dell Software Group
“We’re seeing dramatic changes in the way users interact with technology on
their personal devices and the critical role BYOD plays in transforming
business and IT culture. This global survey confirms what we have long
suspected—companies that embrace a user-focused approach to BYOD may reap the
biggest rewards, face the fewest obstacles and deliver real and immediate
value in terms of greater efficiency, productivity and competitive advantage.
Those slow to support BYOD or constrained by a device-centric approach may
deal with greater challenges, including the risk of being left behind from a
Embracing BYOD Can Lead to Greater Gains, Fewer Setbacks
*According to the survey results, companies with mature BYOD programs are
most likely to achieve the most benefits; Beijing was the most optimistic
in reporting potential gains.
*Organizations that consider applications part of a robust BYOD strategy
are more likely to link and manage devices per user, clearly define roles
for their user community in one central database, track and support each
user’s level of mobility, and deliver applications to users based on their
role within the company.
*A user-centric strategy can have a significant and positive impact reaping
rewards for companies in data management and security, as well as employee
productivity and customer satisfaction. Approximately 74% experienced
improved employee productivity while an estimated 70% saw faster customer
*Companies who embraced BYOD programs experienced improved employee
productivity, faster customer response times and improved operational
*Companies with well-established BYOD policies are the least likely to
experience any kind of setbacks, with over a quarter of this group
experiencing none at all.
*Over half of respondents state that BYOD has completely changed their IT
culture (approximately 56%) and/or business culture (approximately 54%) in
How Worldwide BYOD Stacks up
*The U.S., Beijing region and Australia represent the top three countries
that encourage BYOD by actively managing and supporting any device that
users want to bring into the corporate environment; France, Germany and
the U.K. are the bottom three in providing this level of support.
*The two technology areas most commonly implemented first for BYOD are
desktop virtualization and mobile device management (MDM). France,
Germany, Spain, Italy, and Australia implemented desktop virtualization
first, while Singapore, India, Beijing, the U.K., and U.S. started with
*In India and Beijing, all the organizations polled plan to, or already
offer some support for personal devices.
*Only an estimated 19% in Germany said users would be required to purchase
a support program for all personal devices—the only country lower than
this is the U.K. However, around three in ten organizations in Germany
state that their employees will not be required to adhere to any
regulations when it comes to devices in their BYOD policy.
*Beijing, India and France were the top three countries to report that any
BYOD support policies would require employees to ready their own devices
for corporate use.
Marist College Ashgrove Gives BYOD High Marks for Increasing Student Learning,
Reducing IT Costs
*Marist College Ashgrove, an independent, Catholic boarding and day college
for boys from grades 5-12, was founded in 1940 to promote academic
achievement and lifelong learning. The Queensland, Australia-based school
relies on innovative technologies to ensure its 2,000 students, faculty
and staff have access to the latest educational applications and systems.
*An early adopter of VMware to virtualize its server environment, Marist
also was quick to deploy Dell vWorkspace desktop virtualization to reduce
administration and infrastructure costs, while facilitating anytime,
anywhere access to curriculum.
*More recently, Marist added Dell vWorkspace - MokaFive Suite to fuel an
innovative BYOD program enabling students to purchase recommended laptops
and tablets for use anywhere across its 20-building campus, or at home.
Centralized, policy-driven management lets Marist’s IT team easily and
securely deliver, control and support all types of devices including PCs,
Macs, iPads, other tablet PCs, smartphones, and thin clients, even when
users are often offline.
*“BYOD can ensure educational excellence by making it easy for each student
to communicate with teachers, collaborate with peers and complete
coursework based on their own needs,” said John Lee, information
technology supervisor at Marist College Ashgrove. “Dell Software’s
mobility solutions have produced massive administrative savings ─ we can
provision and manage secure application access in minutes instead of
hours, which requires half the staff and much less IT infrastructure at a
tenth of the cost of other BYOD similar solutions.”
*Carol Fawcett, chief information officer, Dell Software Group
“In my previous role as CIO of Quest Software, our IT empowered nearly 4,000
employees across 60 offices in 23 countries to use their preferred mobile
devices whether they were phones, tablets, or non-standard laptops to do their
jobs. Instead of worrying about their devices, we focused on enabling access
to the apps and data needed by the appropriate individuals regardless of
device. We found this approach allowed us to be much more strategic and
enabled us to focus on our biggest BYOD problems: security, access rights and
data leakage. The results of this latest BYOD survey reinforce the importance
of putting users first in order to develop the most effective policies and
turn BYOD into a long-term, sustainable business benefit.”
Dell’s broad systems management portfolio of PC, server, and thin client
management now encompasses mobile device management and helps IT organizations
securely embrace the consumerization of IT and BYOD demands, while delivering
fast and efficient results designed to maximize workforce productivity.
Offering user-focused management for BYOD, Dell Quest enables organizations to
implement a short and long term mobile strategy by helping them to assess,
manage and support the entire dynamic user environment. For more information
on Dell’s extended portfolio of mobile solutions including Dell Wyse Cloud
Client Manager, Dell Desktop Virtualization Solutions, Dell KACE K3000, and
Dell SonicWALL, visit dellmobilitysolutions.com.
*Dell Software: dellsoftware.com/
*Quest Software, Inc.: quest.com/
*Click here for survey results
*Register for “BYOD: Balancing User Freedom and Corporate Control with
Virtualization” webinar on Jan. 31, 2013 11:00am PT.
*More Dell Software news: quest.com/newsroom/
*Quest TV: quest.com/tv/
About the research:
Dell Software acquisition Quest Software originally commissioned independent
research agency Vanson Bourne to conduct the survey. Vanson Bourne interviewed
1485 senior IT decision makers across: the U.S., U.K., France, Germany, India,
Spain, Italy, Australia, Singapore and Beijing. Both the private and public
sectors were interviewed with a specific focus on: financial services;
manufacturing; retail, distribution and transport; healthcare and education.
Interviews took place from the 18^th September-18^th October 2012.
Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative
technology and services that give them the power to do more. For more
information, visit www.dell.com.
*Quest news releases: http://www.quest.com/rss/news-releases.aspx
Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in
the marks and names of others.
Quest and Quest Software are trademarks or registered trademarks of Quest
Software in the United States and certain other countries. All other names
mentioned herein may be trademarks of their respective owners.
Jennifer Bernas, 949-754-8241
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