Advice for UK Travellers During Snow Disruption

               Advice for UK Travellers During Snow Disruption

  PR Newswire

  CHESTER, England, January 21, 2013

CHESTER, England, January 21, 2013 /PRNewswire/ --

With snow and cold weather already causing disruption in some areas of both
the UK and Europe and significant snow forecast for the weekend, travel
comparison website, TravelSupermarket offers advice to those looking to
travel over the coming days.

Bob Atkinson, travel expert from TravelSupermarket, said: "Cold and snowy
weather will undoubtedly result in some disruption at airports, delays and
cancellations on the rail network and travel advisories on our roads this
week. It's not ideal, especially when you're looking forward to your big
getaway, but there are some tips that are worth bearing in mind to minimise
disruption.

"If you have a flight booked, check with your airline and airport well before
leaving home for any updates and advice on disruption to schedules.
Alternatively contact your airline by phone and ensure it has your up-to-date
contact details lodged in your booking. Many airports and airlines also use
Twitter or Facebook to communicate with customers - these are updated in real
time and are a good source for the latest news.

"If you have an early morning flight or are landing back into the UK late
evening, it may be advisable to book an airport hotel in order to make your
travelling experience more enjoyable.

"Rail companies also publish details of delays and changes to schedules online
and you can log on to driving organisations such as the RAC or the Highways
Agency for the latest road conditions. Local and national radio stations such
as the BBC also offer up to the minute information.

"When travelling to the airport allow extra time for your journey - especially
if you're travelling by road. It's a good idea to check beforehand that your
car is in peak condition for the roads with topped up oil, fuel, anti-freeze
and water as well as a supply of warm clothes, food and drink. Remember that
if you miss your flight due to road conditions or the failure of public
transport to get you to the airport, this is your responsibility and the
airlines are within their rights to charge you for a new flight. Missed flight
cover in a good quality travel insurance policy will be able to help with
this."

What if my holiday flight is cancelled?

Bob continued: "If your flight is cancelled, the airline must give you the
option of rebooking an alternative flight, or if there are no suitable flights
you can request a refund.

"If you are delayed by two hours or more, your airline should also provide you
with food while you wait and accommodation where appropriate.

"However, as weather conditions are out of the control of the airlines, they
will not be liable for the cost of your onwards accommodation or any other
arrangements you have booked ahead. Be aware of what your travel insurance
policy offers in terms of assistance to claim back any costs incurred.

"For full details of the rules and regulations on delays and cancellations
download an app called 'Your Passenger Rights' or check the CAA website which
has comprehensive information."

Notes to editors:

About TravelSupermarket

TravelSupermarket is an online comparison service where customers can find the
best value travel options for their needs and purchase over the internet. The
website compares flights, car hire, hotels, cruise, package holidays plus
dynamic packaging by searching hundreds of travel websites. The information
supplied is unbiased and is designed to save the customer time and money.

The site thrives on offering its users accurate real time availability by
taking information directly from suppliers such as Opodo, British Airways,
Thomas Cook, First Choice, Radisson, Sol Melia, easyCar, Auto-Europe and many
more, ensuring users are presented the best possible price at all times. It
searches:

  *Over 650 scheduled, low cost and charter airlines from 30 individual
    suppliers
  *Over 370,000 hotels from 50 suppliers
  *Over 200 individual car hire providers from over 20 suppliers
  *1,000s of individual package holidays from over 22 suppliers

Additionally, TravelSupermarket also compares prices on travel insurance and
on airport car parking.

TravelSupermarket is part of the Moneysupermarket.com Group PLC.

http://www.moneysupermarket.com is a website where consumers can compare
personal finance products, save money and apply online. The website has
several service areas including personal loans, credit cards, mortgages,
current accounts, savings accounts, motor insurance, home insurance, travel
insurance, health insurance, mobile phones, broadband and shopping.

For more information please contact:Emma Morris PR Manager +44-(0)1244-220-671
Emma.morris@travelsupermarket.com

Karla Winch Brands2Life +44-(0)20-7592-1200 karla.winch@brands2life.com

For broadcast requests:

Jo Candy Lansons +44-(0)20-7566-9733 joc@lansons.com