US Airways Names John Gustafson Vice President, eCommerce, Mobile and
TEMPE, Ariz., Jan. 21, 2013
TEMPE, Ariz., Jan. 21, 2013 /PRNewswire/ -- Today US Airways (NYSE: LCC)
announced that John Gustafson has been named vice president, eCommerce, Mobile
and Distribution. In this new position, Gustafson will oversee the company's
online channels, including usairways.com, third-party travel agencies and
global distribution systems. Gustafson will remain based in Tempe and
continue to report to Andrew Nocella, senior vice President, Marketing and
Planning. He recently started his new position.
"John is a proven leader who brings a wealth of online distribution experience
to US Airways," said Nocella. "With the growing importance of eCommerce to our
revenue stream, we are pleased that he will lead our work to create products
and services designed to increase revenue during all stages of the travel
experience before, during and after flight, regardless of the medium used to
book the travel transaction including traditional desktop, smartphone, or
tablet technology. These ancillary sales opportunities, beyond the initial
booking phase, include GoGo WiFi and Choice Seats on an iPhone application."
Gustafson began his career with US Airways in 2010 as Director-Distribution
Strategy and most recently served as Managing Director, eCommerce, Mobile and
Distribution. During his tenure, he led US Airways' mobile efforts, including
launching the airline's current mobile website and coming iPhone/Android
applications. Gustafson also championed the design and user experience
strategy across all digital channels and has initiated new distribution
strategies that have delivered significant annual cost savings to US Airways.
He led the use of the US Airways internal usability and design team, which has
improved the customer experience across all channels, particularly by
launching improved and more tablet/mobile-friendly designs on the web, mobile
and kiosks.Through his negotiation of new agreements with online travel
agencies, Gustafson delivered significant distribution cost savings to US
Airways. In addition, he initiated new distributions strategies, which has
driven usairways.com channel share to an all-time high. The channel share
improvements deliver millions of dollars in distribution cost savings while
increasing the opportunity to drive incremental ancillary revenue.
Prior to joining US Airways, Gustafson spent 12 years in positions of
increasing responsibility at Northwest and Delta Air Lines, most recently as
director, Distribution and Internet Strategy.
Gustafson earned his Bachelor of Science in Business, with honors, from the
University of Minnesota Carlson School of Management.
About US Airways
US Airways, along with US Airways Shuttle and US Airways Express, operates
more than 3,000 flights per day and serves 198 communities in the U.S.,
Canada, Mexico, Europe, the Middle East, the Caribbean, Central and South
America. The airline employs more than 32,000 aviation professionals
worldwide, operates the world's largest fleet of Airbus aircraft and is a
member of the Star Alliance network, which offers its customers more than
21,900 daily flights to 1,329 airports in 194 countries. Together with its US
Airways Express partners, the airline serves approximately 80 million
passengers each year and operates hubs in Charlotte, N.C., Philadelphia and
Phoenix, and a focus city in Washington, D.C. at Ronald Reagan Washington
National Airport. Aviation Week and Overhaul & Maintenance magazine presented
US Airways with the 2012 Aviation Maintenance, Repair and Overhaul (MRO) of
the Year Award for demonstrating outstanding achievement and innovation in the
area of technical operations. Military Times Edge magazine named US Airways as
a Best of Vets employer in 2011 and 2012. US Airways was, for the third year
in a row, the only airline included as one of the 50 best companies to work
for in the U.S. by LATINA Style magazine's 50 Report. The airline also earned
a 100 percent rating on the Human Rights Campaign Corporate Equality index for
six consecutive years. The Corporate Equality index is a leading indicator of
companies' attitudes and policies toward lesbian, gay, bisexual and
transgender employees and customers. For more company information visit
usairways.com, follow on Twitter @USAirways or at Facebook.com/USAirways.
-Fly with US-
SOURCE US Airways
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