ACI Worldwide Announces 2013 Excellence Award Winners
Union Bank of India Receives Top Award for Empowering India’s Visually
NAPLES, Fla. -- January 21, 2013
ACI Worldwide (NASDAQ: ACIW), a leading international provider of payment
systems, announced today the winners of the 2013 ACI Excellence Awards™. The
fourth-annual ACI Excellence Awards celebrate leading financial institutions,
processors and retailers for innovative and transformative uses of ACI
solutions to solve real-world customer and business issues. Entries were
judged by a select group of payments experts, including industry analysts
Gareth Lodge from Celent, Nancy Atkinson from Aite Group and Andy Schmidt from
CEB TowerGroup along with members of ACI’s senior executive team.
The 2013 ACI Excellence Award winners are:
*Union Bank of India—ACI Excellence Award, Overall Excellence, winner for
the development of a multi-lingual audio ATM which provides service for
visually impaired customers.
*Federal Bank of India—ACI Excellence Award, Product Innovation winner for
the bank’s Federal Easy Gold program, which serves as a line of credit,
secured with gold allowing access via ATM, POS and debit card. Federal
Bank also earned the ACI Excellence Award, Public Voting, for receiving
the most votes during a public voting period on ACI website.
*Mercantile Bank of Michigan—ACI Excellence Award, Mobile Banking and
Payments, winner for building a mobile app for its customers which rivals
that of any bank in the world.
*HDFC Bank—ACI Excellence Award, Operational Excellence in Self-Service,
winner for the bank’s Green Pin, resulting in a more environmentally
friendly way for the bank to send customers their pin numbers.
*Bankart d.o.o. —ACI Excellence Award, Operational Excellence in Fraud
Management, winner for implementing a tokenization service for its BASE24
authorization system to support the authentication and verification of
card payments while at the same time replacing its existing fraud
prevention service with the introduction of ACI Proactive Risk Manager,
the first version 8.0 installation in the world.
*The Palmetto Bank—ACI Excellence Award, Customer Experience, winner for a
comprehensive upgrade of its user interface providing consumers with a
much more accessible and engaging experience.
“The pool of submissions this year was the most creative and compelling I have
seen since I began judging the nominees,” said Jeff Hale, senior vice
president, retail payments, ACI Worldwide. “All of this year’s entries
represent industry leaders who are taking bold steps to run their operations
more effectively and bring greater service to their customers. I would like to
extend my thanks to all those who submitted and offer my congratulations to
the 2013 ACI Excellence Award winners.”
For a full listing of the award winners and their submissions please visit the
ACI Excellence Awards.
About ACI Worldwide
ACI Worldwide powers electronic payments and banking for more than 1,650
financial institutions, retailers and processors around the world. ACI
software enables $12 trillion in payments each day, processing transactions
for 14 of the leading global retailers, and 24 of the world’s 25 largest
banks. Through our integrated suite of software products and hosted services,
we deliver a broad range of solutions for payments processing, card and
merchant management, online banking, mobile, branch and voice banking, fraud
detection, and trade finance. To learn more about ACI and the reasons why our
solutions are trusted globally, please visit www.aciworldwide.com. You can
also find us on www.paymentsinsights.comor on Twitter@ACI_Worldwide.
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Rick Sheehy, 781-370-3643
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