University of Phoenix Survey Reveals Nearly Seven-in-Ten Workers Have Been Part of Dysfunctional Teams

  University of Phoenix Survey Reveals Nearly Seven-in-Ten Workers Have Been
                         Part of Dysfunctional Teams

PR Newswire

PHOENIX, Jan. 16, 2013

PHOENIX, Jan. 16, 2013 /PRNewswire/ -- A recent University of Phoenix national
survey finds that 95 percent of those who have ever worked on a team say teams
serve an important function in the workplace, but less than a quarter (24
percent) prefer to work on teams. Furthermore, 36 percent of younger workers
(ages 18-24) who recognize a team's importance in the workplace, would prefer
to work alone all of the time. Some of the hesitation to working in teams may
come from negative team dynamics. Nearly seven-in-ten (68 percent) of those
who have ever worked on a team, admit they were part of a dysfunctional unit.


Collaborating with different personalities can be challenging, which might be
why many Americans believe that college graduates should possess teamwork
skills. In fact, a majority (65 percent) say that collaboration and
team-building are among the necessary skills for students coming out of school
today, followed by conflict resolution (64 percent) and team management (61

"Employers and students should expect education to mirror the dynamics in the
workplace," said Dr. Bill Pepicello, president of University of Phoenix. "This
is why University of Phoenix integrates learning teams into curriculum at both
the undergraduate and graduate level. Learning team projects help prepare
students to be more effective in work environments that include team members
with diverse skills and experience."

Teams Behaving Badly

The survey identifies several key factors that may contribute to Americans'
reticence to engage in teamwork, including verbal and physical confrontations,
scapegoating and spreading rumors. Forty percent of those who have ever worked
on a team in the workplace have witnessed a verbal confrontation among team
members, and 15 percent said a confrontation actually turned physical. Forty
percent report that one team member placed the blame on another for something
that went amiss and 32 percent said a team member started a rumor about
another team member.

Teaching Teamwork in the Classroom

University of Phoenix integrates teamwork and collaboration training into its
curriculum, so students enter the workforce with a skillset that includes
organization, cooperation and effective communication.

To learn more about University of Phoenix's efforts to help close the skills
gap in the American workforce, visit


The University of Phoenix Education survey was conducted by Kelton, between
Nov. 1 and Nov. 7, 2012, among 1,019 nationally representative Americans ages
18 and over, using an online survey. Quotas regarding the amount of
respondents in standard demographics including age, gender, region, and
ethnicity are set to ensure reliable and accurate representation of the entire
U.S. population ages 18 and over.

About Kelton

Kelton is a market research and strategy consultancy that works with many of
the world's largest and most recognizable brands to help them better
understand and connect with consumers. Kelton provides highly customized
qualitative, quantitative, innovation and design research for a wide variety
of companies across multiple sectors, including many in the Fortune 500. For
more information, please see

About University of Phoenix

University of Phoenix is constantly innovating to help students balance
education and life in a rapidly changing world. Flexible schedules,
challenging courses and interactive learning can help students pursue personal
and career aspirations without putting their lives on hold. As the flagship
university of Apollo Group, Inc. (Nasdaq: APOL), University of Phoenix serves
a diverse student population, offering associate, bachelor's, master's and
doctoral degree programs from campuses and learning centers across the U.S. as
well as online throughout the world. For more information, visit

SOURCE University of Phoenix

Contact: Tanya Flynn, University of Phoenix, +1-303-570-0617,
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