Christopher E. Mandel joins Sedgwick as senior vice president, strategic solutions

Christopher E. Mandel joins Sedgwick as senior vice president, strategic 
MEMPHIS, Tenn., Jan. 16, 2013 /CNW/ - Sedgwick announced today that 
Christopher E. Mandel has joined the company as senior vice president, 
strategic solutions. 
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In this newly created position, Mandel will be responsible for identifying 
growth and expansion opportunities driven by a clear view into the needs of 
customers and future customers.  In doing so, Mandel will look at the ways in 
which Sedgwick can not only leverage, but influence where the industry and 
markets are going and, more importantly, need to go, to provide the highest 
quality customer-centric products and services that will help drive both their 
success and that of the company. 
Mandel brings to Sedgwick more than 30 years of insurance and large global 
corporate risk management experience.  He is highly renowned as an industry 
thought leader and enterprise risk management (ERM) pioneer. 
He is perhaps best known for his leadership role at the United States 
Automobile Association (USAA), a $150 billion diversified financial services 
organization serving members of the U.S. military and their families in the 
areas of insurance, investments, and banking.  As head of ERM, Mandel led the 
design and deployment of enterprise risk management at USAA, which Standard & 
Poor (S&P) rated as "excellent" and a "leader in ERM" during its five 
evaluations of ERM at USAA during his tenure.  Treasury and Risk magazine also 
recognized USAA's ERM program when it bestowed the Alexander Hamilton Award 
for "Excellence in ERM" in 2007. 
It was also during his tenure with this Texas-based organization that Mandel 
served as the president of the Risk and Insurance Management Society, Inc. 
(RIMS), and later its chief risk officer (CRO).  In addition, Mandel was named 
Risk Manager of the Year by Business Insurance and the RIMS organization in 
2004. He was later voted in as a member of Risk Who's Who, an honor well 
deserved by an individual who previously headed up risk management programs at 
such organizations as Verizon Corporation, the American Red Cross, and various 
divisions of PepsiCo. 
"Chris has made an indelible mark on the insurance and risk management 
industry and exhibits the forward thinking on which our organization thrives," 
said Sedgwick's president and CEO, David A. North.  "The challenges our 
clients face are becoming more complex, and these are coupled with 
unprecedented pressure to improve performance.  Chris' proven leadership and 
experience in tackling these types of issues will be an invaluable asset to 
both our clients and colleagues." 
Mandel received his B.S. in business management from Virginia Polytechnic 
Institute and State University and a master's degree in business 
administration from George Mason University.  Between these university 
programs, he also earned the CCSA, CPCU, ARM and AIC designations.  He is a 
frequent industry speaker and author and writes the "Risk Innovation" column 
for Risk and Insurance magazine. 
About Sedgwick   Sedgwick Claims Management Services, Inc., is the leading 
North American provider of innovative claims and productivity management 
solutions. Sedgwick and its affiliated companies deliver cost-effective 
claims, productivity, managed care, risk consulting, and other services to 
clients through the expertise of more than 10,000 colleagues in 195 offices 
located in the U.S. and Canada. The company specializes in workers' 
compensation; disability, FMLA, and other employee absences; managed care; 
general, automobile, and professional liability; warranty and credit card 
claims services; fraud and investigation; structured settlements; and Medicare 
compliance solutions. Sedgwick and its affiliates design and implement 
customized programs based on proven practices and advanced technology that 
exceed client expectations. For more, see 
Lesley Gudehus, communications director, Sedgwick, +1-901-415-7427, 
PRN Photo Desk, 
SOURCE: Sedgwick 
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CO: Sedgwick
ST: Tennessee
-0- Jan/16/2013 17:17 GMT
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