Frost & Sullivan recognizes Microsoft Office 365 Offered by Sprint as “… the Most Attractive Offering in a Hotly Contested

  Frost & Sullivan recognizes Microsoft Office 365 Offered by Sprint as “… the
  Most Attractive Offering in a Hotly Contested Field”

   Sprint receives 2012 Customer Value Enhancement Award; its growing cloud
                    portfolio helps businesses work easier

Business Wire

OVERLAND PARK, Kan. -- January 16, 2013

Sprint (NYSE: S) has received the 2012 North American Customer Value
Enhancement Award in Mobile Communications and Collaboration for its
cloud-enabled Microsoft Office 365 offer, which includes the unique Carefree
Cloud “white glove” migration and onboarding assistance, along with online
support resources and a user friendly portal to manage the services.
Specifically, Frost & Sullivan’s report states, “Its Microsoft Office 365
solution reflects a sharpened understanding of U.S. small business needs and
offers the most attractive offering in a hotly contested field.”

Frost & Sullivan’s research reveals that the key factors that have contributed
to Sprint’s excellence in customer value enhancement are as follows: 1)
Products with capabilities that are designed to meet the specific requirements
and needs of smaller U.S. businesses, 2) Expert, hands-on support – especially
during the onboarding and deployment stage, and 3) An emphasis on providing
affordability and minimizing risk exposure. Click here to view more details
about Frost & Sullivan’s research.

“We felt we offered a unique approach that would minimize the risk for small
and mid-sized businesses to adopt cloud services, as well as offer them the
level of migration and ongoing support they need. We’re pleased to receive
this validation from Frost & Sullivan,” said John Dupree, senior vice
president of business sales – Sprint. “Sprint is focused on simplifying cloud
solutions for businesses with an enhanced experience and continued network
investment they can trust not just today, but as their cloud and mobile data
demands and business challenges evolve.”

“We firmly believe that Sprint stands out among its peers by offering not only
a tightly integrated, professional communications solution in Microsoft Office
365; the wireless provider also meets real small business needs by providing
its personalized “Carefree Cloud” onboarding and migration services at no
additional charge,” said Jeanine Sterling, Principal Analyst – Frost &
Sullivan. “Too often, technology can act as a barrier instead of as an
enabler. Sprint doesn’t leave small businesses to just cope with day-to-day
demands on their own, but instead serves as a true growth partner. These
actions place the company in a leadership position, enhancing the value that
its fortunate customers receive in this much-needed solution category.”

Small to mid-sized businesses enjoy Microsoft Office 365 offered by Sprint

Businesses enjoy predictable monthly costs with no up-front infrastructure
expense, pay-as-you-go plans and savings by bundling all of the necessary
tools as well as a single bill and single point-of-contact for all
Sprint-bundled services. Productivity Suites from Sprint build on the features
of Office 365 by adding extended technical support through IT Helpdesk from
Sprint to keep a business up and running without the expense of a dedicated IT
staff or outsourced consultant.

Sprint simplifies the purchase, early life, and ongoing support processes with
Carefree Cloud along with online support resources and a user-friendly portal
to manage the services. Carefree Cloud is available with ALL Office 365 plans
offered by Sprint at no additional charge (the onboarding and migration
services portion of Carefree Cloud is provided at no additional charge when
used within the first 90 days of purchase) to all employees within a business
so companies have the flexibility to receive the level of migration and
ongoing support they need.

A comprehensive approach to cloud

Teaming with leaders in software and cloud computing while enhancing the
services with seamless integration of mobility for virtually anytime, anywhere
access from any device is key to Sprint’s cloud strategy. With reliable,
secure connectivity over Sprint’s 3G, 4G and all-IP Global MPLS networks,
businesses of all sizes can confidently embrace a variety of hosted services
to improve their productivity and cost structures.

Sprint has significantly expanded its cloud-based solutions portfolio this
year, focusing on Software-as-a-Service (SaaS) with Microsoft Office 365,
Unified-Communications-as-a-Service (UCaaS) with Sprint Complete Collaboration
and Infrastructure-as-a-Service (IaaS) to be launched in the coming months.
Sprint also delivers an innovative private-label cloud services platform to
wholesale customers today, enabling them to quickly deliver simple and
affordable brand-name software services to SMBs.

About Frost & Sullivan Customer Value Enhancement Award

The Frost & Sullivan Customer Value Enhancement Award is presented each year
to the company that has demonstrated excellence in implementing strategies
that proactively create value for its customers with a focus on improving the
return on the investment that customers make in its services or products. This
Award recognizes the company's inordinate focus on enhancing the value that
its customers receive, beyond simply good customer service, leading to
improved customer retention and ultimately customer base expansion.

Sprint Network Leadership

The Network Vision initiative is designed to enhance customers’ network
experience with faster data speeds, improved voice quality and easier
connectivity. Sprint expects to be mostly complete with Network Vision by the
end of 2013.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel served more than 56 million
customers at the end of the third quarter of 2012 and is widely recognized for
developing, engineering and deploying innovative technologies, including the
first wireless 4G service from a national carrier in the United States;
offering industry-leading mobile data services, leading prepaid brands
including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant
national and international push-to-talk capabilities; and a global Tier 1
Internet backbone. The American Customer Satisfaction Index rated Sprint No. 1
among all national carriers in customer satisfaction and most improved, across
all 47 industries, during the last four years. Newsweek ranked Sprint No. 3 in
both its 2011 and 2012 Green Rankings, listing it as one of the nation’s
greenest companies, the highest of any telecommunications company. You can
learn more and visit Sprint at or and


Stephanie Greenwood, 913-315-1612
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