Motorola Solutions Mobile Point of Sale Technology Pioneers Enhanced Shopping Experience for Canada’s Largest Electronics

  Motorola Solutions Mobile Point of Sale Technology Pioneers Enhanced
  Shopping Experience for Canada’s Largest Electronics Retailers

Best Buy Canada and Future Shop are the first retailers in Canada to launch
Motorola’s mPOS solution, designed to increase sales, customer service and
staff productivity

Business Wire

SCHAUMBURG, Ill. -- January 15, 2013

Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical
communication solutions and services for enterprise and government customers,
is working with Best Buy Canada and Future Shop, Canada’s first electronics
retailers to roll out fully integrated, enterprise mobile point of sale (mPOS)
solutions. Both companies today announced they have improved customer service
and staff productivity at a number of stores with the implementation of
tablet-based mPOS technology.

Best Buy Canada and Future Shop are leveraging new mPOS applications coupled
with devices, like Motorola’s ET1 enterprise tablet, to empower their retail
associates to help customers from the beginning to the end of their shopping
experience. Associates can handle more tasks, manage purchase transactions
from anywhere in the store and in the future, plan to leverage omni-channel
retail strategies like having out-of-stock items shipped to customers’ homes
or stores to meet their needs more effectively.

KEY FACTS

  *Select Best Buy and Future Shop stores use the following Motorola
    Solutions’ technology to drive its mPOS strategy:

       *ET1 tablet – Designed for assisted selling, mPOS, item locator and
         planogram management and compliance applications, the Android-based
         ET1 tablet in WAN or WLAN configurations brings the consumer tablet
         experience to an enterprise-class device.
       *MC40 mobile computer – The MC40 is the first multi-purpose mobile
         computer for retail that incorporates inventory management with
         collaboration and line-busting mPOS capabilities in a compelling form
         factor.
       *MPM-100 Bluetooth® mobile payment module – A rugged addition to
         Motorola's enterprise-class mobile payment solutions, this device
         turns the mobile computer into a mPOS device capable of Chip and PIN,
         and MSR transactions.

  *Motorola’s mPOS solution also provides Best Buy and Future Shop with a
    mobile deployment and management solution, providing an easy way to keep
    their applications current and secure from a single, centralized IT
    location.
  *A 2012 Motorola Solutions’ mPOS study found that 75 percent of retailers
    currently using fixed computers for customer-facing applications expect to
    use handheld computers, smartphones and tablets for this purpose in the
    near future. And while only 23 percent of respondents indicated they are
    currently using mPOS solutions, they anticipate replacing more than 36
    percent of their fixed POS systems with mPOS by the end of 2013.

SUPPORTING QUOTES

John Kenney, executive vice president, Business Development, Stella Nova

“The latest mPOS solutions combine scanning, signature capture and payment
technology, empowering sales associates to engage directly with customers and
meet their increasing demands. A growing number of retailers like Best Buy
Canada and Future Shop are taking advantage of this new tool, arming sales
associates with handheld devices to provide increased coverage, line busting,
and full mPOS with payment on the store floor.”

Girish Rishi, senior vice president, Enterprise Solutions, Motorola Solutions

“Allowing an associate to stay by a customer’s side and answer questions,
order out-of-stock merchandise for direct delivery and reinforce his or her
purchasing decision increases the likelihood of closing that sale. The new
level of responsiveness mPOS delivers makes the shopping experience more
personal and interactive. By eliminating the walk to the register, mPOS
solutions can help save sales and build brand loyalty.”

SUPPORTING RESOURCES

Motorola NRF Website: Motorola Solutions NRF 2013

Website: Motorola Solutions Retail Press Kit

Website: Motorola Solutions Retail Solutions

Website: Motorola Solutions Mobile Computers

About Motorola Solutions

Motorola Solutions is a leading provider of mission-critical communication
solutions and services for enterprise and government customers. Through
leading-edge innovation and communications technology, it is a global leader
that enables its customers to be their best in the moments that matter.
Motorola Solutions trades on the New York Stock Exchange under the ticker
“MSI.” To learn more, visit www.motorolasolutions.com. For ongoing news,
please visit our media center or subscribe to our news feed.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under
license. Android is a trademark of Google, Inc. The Bluetooth trademarks are
owned by their proprietor and used by Motorola under license. All other
trademarks are the property of their respective owners. ©2013 Motorola
Solutions, Inc. All rights reserved.

Contact:

Media Contacts:
Bill Abelson
Motorola Solutions
+1 631-738-4751
+1 917-952-2551
bill.abelson@motorolasolutions.com
or
Shannon Kidd
Best Buy Canada
Office: 604-456-8452
Mobile: 778-991-4860
Skidd@bestbuycanada.ca
or
Industry Analyst Relations Contact:
Wan Lin
Motorola Solutions
Office: + 1-847-576-1017
Mobile: + 1-847-521-6319
Wan.Lin@motorolasolutions.com
 
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