CA Technologies Transforms Service Delivery to Help Businesses Drive a Superior Customer Experience

  CA Technologies Transforms Service Delivery to Help Businesses Drive a
  Superior Customer Experience

New Release of Cross-Enterprise Workload Automation Speeds Productivity to Set
                a New Standard for How Services are Delivered

Business Wire

ISLANDIA, N.Y. -- January 15, 2013

CA Technologies (NASDAQ: CA) today announced a new release of CA Workload
Automation, a powerful cross-enterprise solution designed to set a new
standard for how business services are delivered by automating workloads that
drive mission-critical business processes. With an enhanced user interface
(UI) and expanded application and platform support, the solution offers an
integrated user experience across distributed, mainframe and cloud platforms
helping to optimize cost and increase the speed of business service delivery.

Click to Tweet: CA Workload Automation transforms service delivery to help
businesses drive a superior customer experience #CAWLA

“We have relied on CA Workload Automation for several years to process
application workloads, such as financials, manufacturing resource planning
(MRP), control and ordering,” said Jeremiah Smith, information systems
administrator, Harris Corporation. “The solution allows our application teams
to gain insight into their job schedules during the day, including what
processes are running and how so they can solve problems more quickly.”

“Workload automation sits at the heart of the business services delivered by
enterprises around the world. It is the workhorse that manages the processes
critical to business operations,” said Mark Combs, senior vice president,
Strategy, Mainframe, CA Technologies. “This release further builds on our rich
history of reducing complexity and costs for our customers, and driving
improved operational efficiency to better meet service level agreements and
drive a superior experience for their customers.”

CA Workload Automation includes several new capabilities that help customers
reduce the complexity of managing workloads across the hybrid computing
environment of distributed, mainframe and cloud. Supported by new releases of
CA Workload Automation AE, CA Workload Automation iDash and CA Workload
Automation iXP, among others, the solution helps improve business service
delivery to drive a positive customer experience.

  *New Broad and Expansive Capabilities: Integrated workload automation
    capabilities help IT to better manage workloads, support a broader range
    of applications, and exploit newer platform technology such as Mainframe
    zIIP Specialty Engines, SQL Server Integration Services, Web services, and
    Tandem NSK.
  *Rich Graphical User Interface: An enhanced UI provides IT with advanced
    monitoring and reporting capabilities that automate administrative tasks
    and accelerate root-cause analysis, resulting in improved service levels
    and IT efficiency. It also reduces reliance on maintaining customized
    processes and manual efforts, resulting in lower costs of managing complex
  *Ease of Deployment and Maintenance: New migration utilities help
    organizations more rapidly deploy, upgrade and manage workloads with less
    risk across the enterprise, resulting in improved time-to-value for their

“CA Technologies clearly recognizes the increasingly important role workload
automation plays in the successful delivery of business services,” said
Torsten Volk, senior analyst, Enterprise Management Associates. “The company
provides a single, comprehensive workload automation solution that helps IT
organizations master the complexity of managing disparate services. In
particular, we are impressed by the solution’s analytics capability that
minimizes risk of job failures, improves application availability and enables
businesses to better meet SLAs and drive positive customer experience.”

“We’ve partnered with CA Technologies for the past 10 years and share its
vision to transform business service delivery by transitioning workload
automation from simple batch scheduling to a dynamic, process-driven
operation,” said Bob Schwartz, president and CEO, Robert Mark Technologies, a
CA Technologies partner. “CA Technologies has continuously done its due
diligence with customers to understand and deliver on their needs, and the
latest release of CA Workload Automation is proof positive of that. With the
integration, enhanced user interface and cross-platform support, customers can
better achieve the flexibility and scalability to meet their unique needs.”

“Over the years, thousands of organizations, including some of the largest
financial services companies on Wall Street, have relied on CA Workload
Automation to provide timely processing of mission-critical application
workloads,” said Pavel Vaynshtok, president, Wall Street CA Workload
Automation User Group. “This release of CA Workload Automation brings new
benefits to the table such as potential cost-savings realized from the
integration and support of some of the most popular software used in the data
center. This support reduces the amount of scripting required by development
and it provides a single-view framework for an entire workload.”

For more information about CA Workload Automation, visit

About CA Technologies

CA Technologies (NASDAQ: CA) provides IT management solutions that help
customers manage and secure complex IT environments to support agile business
services. Organizations leverage CA Technologies software and SaaS solutions
to accelerate innovation, transform infrastructure and secure data and
identities, from the data center to the cloud. Learn more about CA
Technologies at

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Copyright © 2013 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749.
All other trademarks, trade names, service marks, and logos referenced herein
belong to their respective companies. Some information and results identified
above are based upon the speaker’s experiences with the referenced software
product in a variety of environments, which may include production and
nonproduction environments. Past performance of the software products in such
environments is not necessarily indicative of the future performance of such
software products in identical, similar or different environments.


CA Technologies
David Resnic, 617-835-6072
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