MAXIMUS Business Process Management Highlighted in Gartner Research Report

  MAXIMUS Business Process Management Highlighted in Gartner Research Report

Business Wire

RESTON, Va. -- January 15, 2013

MAXIMUS (NYSE: MMS), a leading provider of government services worldwide,
announced today that several case studies highlighting the Company’s Business
Process Outsourcing (BPO) and Business Process Management (BPM) solutions were
recently featured in the Gartner research report, “Use BPM to Drive Revenue,
Not Just Efficiency.”

The report provides high-maturity case studies as examples of how the
real-time process visibility, accountability and agility capabilities of BPM
can help organizations increase both cost-efficiency and revenue to drive
business operations excellence. MAXIMUS BPM solutions allow government
agencies increased and real-time visibility into the progression of individual
transactions or cases in health and human services programs.

“The ability to view our program operations as formal process models is one of
the reasons that many government agencies partner with MAXIMUS to operate
their public programs. We bring proprietary models that help programs run more
effectively in order to achieve outcomes that matter to our customers,”
commented MAXIMUS President and CEO Richard A. Montoni.

MAXIMUS uses data generated by its BPM tools to maintain the optimal staffing
and resource levels needed to deliver required customer service levels for its
government clients. Managing staffing spend against revenue and client
requirements has become a key market differentiator for the Company, enabling
it to secure government contracts for the administration of health and human
services programs, as well as reliably and consistently plan for future


MAXIMUS is a leading operator of government health and human services programs
in the United States, United Kingdom, Canada, Australia and Saudi Arabia. The
Company delivers business process services to improve the cost effectiveness,
efficiency and quality of government-sponsored benefit programs, such as
Medicaid, Medicare, Children's Health Insurance Program (CHIP), Health
Insurance BC (British Columbia), as well as welfare-to-work and child support
programs around the globe. The Company's primary customer base includes
federal, provincial, state, county and municipal governments. Operating under
its founding mission of Helping Government Serve the People^®, MAXIMUS has
approximately 8,800 employees worldwide. For more information, visit


Lisa Miles, 703-251-8637
Blake Travis, 703-251-8398
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