Interactive Intelligence Announces Details for Interactions 2013 Global Conference

  Interactive Intelligence Announces Details for Interactions 2013 Global

 Keynotes include NASA Apollo 13 legends, Jim Lovell and Gene Kranz; Angie’s
 List founder, Angie Hicks; and Interactive Intelligence founder and CEO, Dr.
                                 Donald Brown

Business Wire

INDIANAPOLIS -- January 14, 2013

Interactive Intelligence Group Inc. (Nasdaq: ININ), a worldwide provider of
unified IP business communications software and services, has announced the
details for its Interactions 2013 global conference, to be held May 13-16 in
Indianapolis, Indiana, U.S.A.

This year’s conference theme, “Deliver the Experience,” is designed to give
Interactive Intelligence customers, partners, consultants, analysts and media
insight into how companies can most effectively create great service
experiences for their customers.

“Our goal for Interactions 2013 is to give companies educational information
about the technologies and best practices that can help them most effectively
turn customer service into a sustainable business advantage,” said Interactive
Intelligence chief marketing officer, Joe Staples. “This is a truly global
event and those attending will benefit from the expertise of a wide range of
speakers – from our own team of senior product and strategist specialists, to
customers and third-party industry experts from around the world.”

Interactions 2013  will feature keynotes from NASA Apollo 13 legends, Jim
Lovell and Gene Kranz; Angie’s List founder, Angie Hicks; and Interactive
Intelligence founder and CEO, Dr. Donald Brown.

The conference will include more than 120 sessions focused on contact center
automation, unified communications, business process automation, cloud
communications, social media, mobile customer service, workforce management
and planning, and more.

Interactions 2013 will include tracks for topics associated with its acquired
companies, Latitude Software, a debt collection software provider, and Bay
Bridge Decision Technologies, a forecasting and capacity planning technology

In addition, sessions will be offered on topics for key vertical industries,
including accounts receivable management, banks and credit unions, government,
healthcare, insurance, outsourcers, and utilities.

Interactions 2013  is a global event and is expected to draw attendees from
25-plus countries around the world.

Early bird registration and pricing discounts for Interactions 2013, which is
open to Interactive Intelligence customers, partners, and other pre-approved
guests, is available now through March 15, 2013.

For more information, visit:

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of
contact center automation, unified communications, and business process
automation software and services. The company’s unified IP business
communications solutions, which can be deployed on-premises or via the cloud,
are ideal for industries such as financial services, insurance, outsourcers,
collections, and utilities. Interactive Intelligence was founded in 1994 and
has more than 5,000 customers worldwide. The company is among Forbes
Magazine’s 2011 Best Small Companies in America and Software Magazine’s 2012
Top 500 Global Software and Service Providers. It employs approximately 1,400
people and is headquartered in Indianapolis, Indiana. The company has offices
throughout North America, Latin America, Europe, Middle East, Africa and Asia
Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or; on the Net:

This release may contain certain forward-looking statements that involve a
number of risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE,
its associated LOGO and numerous other marks. All other trademarks mentioned
in this document are the property of their respective owners.



Interactive Intelligence
Christine Holley, Senior Director of Market Communications, +1 317-715-8220
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