ROLLS-ROYCE HOLDINGS PLC: Rolls-Royce Opens New Service Centre At RAF Marham
11 January 2013
ROLLS-ROYCE OPENS NEW SERVICE CENTRE AT RAF MARHAM
Rolls-Royce, the global power systems company, has opened its first Service
Delivery Centre to support military engines at the Royal Air Force base at
Marham in Norfolk, UK. The facility was officially opened today by the Chief of
the Air Staff, Air Chief Marshal Sir Stephen Dalton, and Rolls-Royce Chief
Executive Officer, John Rishton.
A team of around 15 specialist Rolls-Royce engineers will work alongside their
RAF counterparts at the new centre to deliver tailored support services for the
Tornado combat aircraft's RB199 engines at the customer's operating base. The
Service Delivery Centre also features live video links to the Rolls-Royce
Operations Centre in Bristol, which will enable real-time decision making on
engine issues helping to further increase aircraft availability for missions.
Service Delivery Centres form part of a suite of innovative support solutions
that Rolls-Royce is implementing across a global network of over 100 military
customers. The centres are aimed at improving engine availability and reducing
costs for customers.
The Chief of the Air Staff, Air Chief Marshal Sir Stephen Dalton, said: "I was
privileged to be at Royal Air Force Marham today to open the newly refurbished
Rolls-Royce Service Delivery Centre. This state of the art facility will
critical support to the Royal Air Force's Tornado fleet so that it can continue
to deliver the first rate operational capability for which the Force is
justifiably famous. We are grateful for the essential support that our
industry partners provide; their work, in true partnership with the Royal Air
Force, has and will continue to deliver world class performance on operations
and in training."
John Rishton, Rolls-Royce Chief Executive, said: "This new Service Delivery
Centre is an excellent example of Rolls-Royce and the Royal Air Force working
in close partnership at the heart of our customer's operations. It will enable
us to maximise engine time on-wing and improve response times on critical
Rolls-Royce supports the Tornado's RB199 engines under the ROCET (RB199
Operational Contract for Engine Transformation) contract which has effectively
halved the cost of engine support for the RAF. The contract was renewed and
expanded in April 2010 to include the transfer of the RB199 repair and overhaul
to Bristol from Marham. This support model was significantly tested by the need
to surge engine output in support of the UK's Operation Ellamy activity in
Libya in the summer of 2011 and delivered all customer requirements.
Work on the Service Delivery Centre started at Marham in April 2012 and was
completed in September.
Notes to Editors:
1. Rolls-Royce is a world-leading provider of power systems and services for
use on land, at sea and in the air, and has established a strong position in
global markets - civil aerospace, defence aerospace, marine and energy.
2. As a result of this strategy, Rolls-Royce has a broad customer base
comprising more than 500 airlines, 4,000 corporate and utility aircraft and
helicopter operators, 160 armed forces, more than 4,000 marine customers,
including 70 navies, and energy customers in more than 80 countries.
3. Annual underlying revenue was £11.3 billion in 2011, of which more than
came from the provision of services. The firm and announced order book stood at
£60.1 billion at 30 June 2012, providing visibility of future levels of
4. Rolls-Royce employs over 40,000 people in offices, manufacturing and service
facilities in over 50 countries. Over 11,000 of these employees are engineers.
5. In 2011, Rolls-Royce invested £908 million on research and development, two
thirds of which had the objective of further improving the environmental
performance of its products, in particular reducing emissions.
6. Rolls-Royce supports a global network of 28 University Technology Centres,
which connect the company's engineers with the forefront of scientific
7. The Group has a strong commitment to apprentice and graduate recruitment and
to further developing employee skills.
For further information, please contact:
Director - Investor Relations
Tel: +44 (0)20 7227 9237
Director of External Communications
Tel: +44 (0)20 7227 9163
-0- Jan/11/2013 15:02 GMT
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