New Payment Scam Targets Southern California Edison Customers

  New Payment Scam Targets Southern California Edison Customers

Business Wire

ROSEMEAD, Calif. -- January 11, 2013

Southern California Edison (SCE) is advising customers to be aware of a new
telephone scam that is demanding immediate payment for allegedly past due
electricity bills.

Imposters have been calling SCE customers telling them they must make
immediate payment on past due bills or have their electric service
disconnected. The callers are also demanding that payment be made through a
prepaid cash card, such as a PayPal or Green Dot card.

“We ask our customers to be alert to these calls that demand immediate payment
and threaten service disconnection,” said Henry Martinez, SCE vice president
of Safety, Security & Compliance. “Customers suspecting a fraudulent call
should ask for the caller’s name, department and business phone number. If the
caller refuses to provide this information, customers should terminate the
call and report the incident immediately to local police or SCE at

SCE also reminds customers to ask for identification when a stranger comes to
the door or calls claiming to be a utility worker. SCE utility workers will
provide verification, including their department and phone number, when asked.

In most cases, home visits by SCE are scheduled by the customer and SCE will
confirm the appointment in writing. If there are any concerns, SCE and law
enforcement officials suggest having the utility worker wait outside until
their identity can be verified.

SCE customers should also note that:

  *An SCE employee will never ask for money in person.
  *Never reveal your credit card, ATM or calling card numbers (or PIN
    numbers) to anyone.
  *If someone calls and requests you leave your residence at a specific time
    for a utility-related cause, call the police. This could be a burglary set
    up by the caller.
  *Be suspicious of anyone who arrives at your house without an appointment
    asking to check an appliance, wiring, or suggesting that there may be some
    other electrical problem inside your residence
  *For more ways customers can stay safe, please see and
    read the safety tips section.

About Southern California Edison

An Edison International (NYSE:EIX) company, Southern California Edison is the
largest electric utility in California, serving a population of more than 13
million via 4.8 million customer accounts in a 50,000-square-mile service area
within Central, Coastal and Southern California.


Edison International
Mashi Nyssen, (626) 302-2255
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