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Konica Minolta Black and White Multifunctional Products Named

Konica Minolta Black and White Multifunctional Products Named
Industry's Most Reliable 
Service Managers Rate Konica Minolta First in All Service Categories 
RAMSEY, NJ -- (Marketwire) -- 01/10/13 --  Konica Minolta Business
Solutions U.S.A., Inc. (Konica Minolta) today announces that Industry
Analysts, Inc. just published its annual "MFP Service Manager Study"
rating Konica Minolta first in 21 of 39 performance categories.
Interviewing 107 dealer service managers in imaging system
dealerships nationwide, the study found that Konica Minolta's
award-winning line of bizhub(R) Monochrome Multifunctional Products
(MFPs -- print, copy, fax, and scan all in one system) received the
highest ranking in the study's four primary categories -- Products,
Service Support, Product Reliability and Inventory. 
Encompassing data from 21,744 monochrome MFPs at customer locations,
the Industry Analysts' research asked service managers to rate their
primary brand models in each of 39 critical areas on a scale of one
to ten, with ten representing the highest rating. Some of the areas
included "General Ease of Maintenance," "Image Quality for Prints,"
and "Ongoing Product Reliability." These features were then grouped
into the four categories of: Products, Service Support, Product
Reliability and Inventory. Service managers rated Konica Minolta
first in 21 of the performance categories, and first in all four
service categories with an overall average rating of 8.76.  
"According to service managers, those that work closest with the
devices, Konica Minolta has made significant improvements to the
reliability of their monochrome MFP product line," says Andy
Slawetsky, president, Industry Analysts, Inc. "Based on the results
of our study, anyone in the market for a reliable monochrome MFP
should consider a Konica Minolta device." 
"Earning such high rankings in this study solidifies our commitment
to all of the various categories Industry Analysts measures, with the
results being particularly significant given they come directly from
service manager feedback," says Kevin Kern, senior vice president,
Marketing, Konica Minolta Business Solutions U.S.A., Inc. "Customers
can count on Konica Minolta for the document management solutions
that rate highest across multiple performance categories and will
continue to lead the market into 2013 and beyond." 
Click here to view the complete "MFP Service Manager Study" from
Industry Analysts. 
Click here to view awards received by Konica Minolta to date. 
About Konica Minolta
 Konica Minolta Business Solutions U.S.A., Inc.
is a leader in advanced document management technologies and Managed
IT Services for the desktop to the print shop. For the fifth
consecutive year, Konica Minolta was recognized as the #1 Brand for
Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI
has named Konica Minolta 2012 "Document Imaging Solutions Line of the
Year" and "A3 MFP Line of the Year" award winner for the company's
solution portfolio and award-winning line of bizhub Multifunctional
Products. For more information, please visit
www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook
(@Konica Minolta Business Solutions U.S.A), YouTube
(@KonicaMinoltaUS), and Twitter (@KonicaMinoltaUS). 
Konica Minolta is a registered trademark of Konica Minolta Holdings,
Inc. bizhub is a registered trademark of Konica Minolta Business
Technologies, Inc. All other trademarks mentioned in this document
are the property of their respective owners. 
Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2198889 
Konica Minolta Contacts
Rachel Reed
Konica Minolta Business Solutions U.S.A., Inc.
+1 856.381.0651
rachel.reed@kmbs.konicaminolta.us 
Naeran Rubio
Konica Minolta Business Solutions U.S.A., Inc.
+1 201.934.4759
nrubio@kmbs.konicaminolta.us 
 
 
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