Aussie Network Administrators Face Both Growing Power and
Responsibility as IT Budgets Tighten
SolarWinds Survey Finds Network Administrators Hold Sway Over IT
Decisions but Feel Hampered by Higher Workload
BRISBANE, AUSTRALIA -- (Marketwire) -- 01/09/13 -- SolarWinds (NYSE:
SWI), a leading provider of powerful and affordable IT management
software, today announced the results of an Australian survey which
measured the evolving network administrator's role and their pain
points. The results reveal that despite holding significant influence
over organisational IT matters, network administrators believe
tightening budgets and growing responsibilities will curtail how they
perform their roles.
The survey completes the third part in a series of studies conducted
across Australia, the US and the UK. The study of more than 300
Australian network administrators captures attitudes and preferences
on both a personal and professional level, from their enjoyment and
frustrations of their jobs to their favourite video games and car
Results show that insufficient budget is the most common job
frustration for network administrators, while 69 percent expect their
2013 budgets to decrease or remain flat. Despite nearly half of all
network administrators controlling the final decisions in all IT
matters in their organisations, 62 percent of them feel that most of
the company doesn't understand what they do.
Some of the key findings from the study include:
-- Great organisational power: Sixty-nine percent of network
administrators make the final decisions in at least some IT matters,
while 49 percent say they have the final sign-off on anything
IT-related which happens in their organisations.
-- ...comes with great responsibility: 85 percent of network
administrators say they have more responsibility and demands on their
time than before. As a result, network administrators are putting in
more at work: 75 percent say they are spending more time on the job,
while 44 percent say they undertake a significant or excessive amount
-- Confidence in the future: The majority of network administrators think
their departments are doing better than last year (79 percent), and
their companies will continue to grow in 2013 (73 percent).
-- Happiness in their jobs: Network administrators are more satisfied at
work than their system administrator counterparts. Seventy-two percent
of network administrators find their jobs enjoyable or highly
enjoyable (compared to 61 percent of system administrators); 66
percent feel they're appreciated or highly appreciated in their roles
(compared to only 50 percent of system administrators).
-- Job likes and dislikes: Network administrators rank solving problems
(28 percent) and getting to work with new technologies (14 percent) as
the topmost factors to make their job enjoyable.
Despite these changes, network administrators have a mostly positive
outlook on their role in the future, with 79 percent saying they feel
more satisfied in their careers than 2-3 years ago. The majority of
network administrators feel they have adequate resources to get their
work done, both in terms of software and hardware (73 percent) and
organisational support (69 percent).
"As financial uncertainty and contracting economic conditions
continue to affect markets worldwide, IT managers are having to take
on more and more specialist and general responsibilities alike," said
Doug Hibberd, SolarWinds' EVP of Engineering and general manager,
APAC. "However, network administrators also feel that their input and
control in the business has increased as a result, granting them
added impetus in driving IT policy even with more constraints on
their budgets and growing technical complexity."
The survey also revealed insights into the social interests of
Australian system administrators. "Super Mario Brothers" is their
most-loved video game (22 percent), while "Lord of the Rings" (19
percent) just trumps "Star Wars" (16 percent) as their favourite
movie. More network administrators claim to drive Batmobiles (4
percent) than bicycles (2 percent).
The complete survey results can be found on SlideShare, and an
infographic on the data can be found on SolarWinds' Whiteboard blog.
SolarWinds (NYSE: SWI) provides powerful and
affordable IT management software to customers worldwide from Fortune
500 enterprises to small businesses. In all of our market areas, our
approach is consistent. We focus exclusively on IT Pros and strive to
eliminate the complexity that they have been forced to accept from
traditional enterprise software vendors. SolarWinds delivers on this
commitment with unexpected simplicity through products that are easy
to find, buy, use and maintain while providing the power to address
any IT management problem on any scale. Our solutions are rooted in
our deep connection to our user base, which interacts in our online
community, thwack, to solve problems, share technology and best
practices, and directly participate in our product development
process. Learn more today at http://www.solarwinds.com/.
SolarWinds, SolarWinds.com and thwack are registered trademarks of
SolarWinds. All other company and product names mentioned are used
only for identification purposes and may be trademarks or registered
trademarks of their respective companies.
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