ISI Telemanagement Solutions, Inc. Announces Infortel CRM Infuze; Integrating Microsoft Dynamics CRM With Call

ISI Telemanagement Solutions, Inc. Announces Infortel CRM Infuze; Integrating
Microsoft Dynamics CRM With Call Accounting/Reporting & Call/Video Recording

SCHAUMBURG, Ill., Jan. 9, 2013 (GLOBE NEWSWIRE) -- via PRWEB - ISI
Telemanagement Solutions, Inc., today announced that their flagship call
accounting and reporting product, Infortel® Select , as well as Verba's Call
and Video recording will now come fully integrated with Microsoft Dynamics™
CRM. The result of the integration is a new product called Infortel® CRM
Infuze, which infuses call accounting, call recording, video recording, and
Dynamics CRM into one interface. This groundbreaking software is the first of
its kind.

Infortel® CRM Infuze users will be given a unique platform that integrates all
the facets of Infortel® Select and Verba's call and video recording with
Microsoft Dynamics™ CRM . The software will provide users with the ability to
report on call tendencies, while accessing archived versions of the call
themselves.

This unifying interaction creates a robust, yet complete picture of your
communication activities. Included with Infuze will be the ability to track
and monitor calls made from both mobile phones, and softphones. Losing call
data is a thing of the past, as the focus on improving quality management
through organization and reconciling activities comes to the forefront.

"Infortel® CRM Infuze represents the next step in our efforts to increase
productivity through unified communications," said Mitchell Weiss, Director of
Unified Communications Products for ISI Telemanagement Solutions. "With
Infortel® CRM Infuze, users of Dynamics CRM can get a full record of all
communications activities within their CRM system resulting in a more complete
view of all customer related activities."

Infortel® CRM Infuze, which is available now, can be demoed by contacting a
representative from ISI today. Join the next wave of productivity with ISI's
newest tool for integrating call accounting, and call and video recording.

*******
ISI Telemanagement Solutions Inc. is committed to providing solutions designed
to increase organizations' efficiency, productivity and profitability, by
providing reporting and recording tools for enhanced telecom management. We
understand that each company's needs are unique and, therefore, we provide a
robust set of tools to address every situation.

ISI's Solutions portfolio brings together time-proven technologies to report
and record on your voice and video communications, including
real-time-wireless and landline Call Accounting & Reporting, Telecom Audit &
Optimization, Call & Video Recording, Integrated Contact Management, Invoice &
Inventory Management and Wireless Management. ISI's facilities, processes, and
data security comply with ISO 9001:2008,SAS 70, HIPAA, Safe Harbor and other
important standards.

This article was originally distributed on PRWeb. For the original version
including any supplementary images or video, visit
http://www.prweb.com/releases/2013/1/prweb10299312.htm

CONTACT: Dariusz Latawski
         dlatawski@isi-info.com
         847-706-5001
 
Press spacebar to pause and continue. Press esc to stop.