(The following press release from Zurich Insurance Group AG was received 
by e-mail and was reformatted. The sender verified the statement.) 
Tom Fioretti appointed Chief Risk Engineering Officer, Zurich in North America   
Schaumburg, Ill., January 8, 2013 – Zurich in North America announced today 
that Thomas Fioretti will become Chief Risk Engineering Officer for Zurich in 
North America, effective January 16, 2013. In this role, Fioretti will be 
responsible for the ongoing development and delivery of Risk Engineering's risk 
management and loss prevention services to customers of Zurich’s Global 
Corporate and North America Commercial business divisions.  
“Tom's wealth of expertise and market-facing experience, in addition to his 
proven leadership skills, make him an ideal candidate for this important role,” 
said Dan Riordan, CEO of Global Corporate in North America. “Risk Engineering 
is a key element of our value proposition, and we're confident that under Tom's 
leadership the team will further strengthen Zurich's reputation in the 
Fioretti joined Zurich in 2008 as Senior Vice President of Operational 
Transformation for North America Commercial, leading a team of 950 Operations 
and Premium Audit professionals. In 2010, he became Senior Vice President of 
Commercial Markets, creating the go-to-market strategy for companies with 
revenues between $5-25 million.  
Prior to joining Zurich, Fioretti had a 20 year career with AIG beginning in 
1988. He co-founded AIG Small Business in 2001 before serving as its Chief 
Operating Officer, leading the unit's underwriting, operations and distribution 
functions. He was a constant presence in the marketplace and integral to the 
formation and implementation of AIG Small Business’ select broker strategy. 
Following some time as Vice President of AIG's Global Reinsurance Group, he 
returned to AIG Small Business to serve as Executive Vice President, with a 
primary focus on Distribution, Field Operations and eCommerce.  
Fioretti will be based in New York and report to Riordan and Robert Gremli, 
Global Chief Risk Engineering Officer for Zurich’s General Insurance segment.  
About Zurich 
Zurich Insurance Group (Zurich) is a leading multi-line insurance provider with 
a global network of subsidiaries and offices in Europe, North America, Latin 
America, Asia-Pacific and the Middle East as well as other markets. It offers a 
wide range of general insurance and life insurance products and services for 
individuals, small businesses, mid-sized and large companies as well as 
multinational corporations. Zurich employs about 60,000 people serving 
customers in more than 170 countries. The Group, formerly known as Zurich 
Financial Services Group, is headquartered in Zurich, Switzerland, where it was 
founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is 
listed on the SIX Swiss Exchange and has a level I American Depositary Receipt 
program which is traded over-the-counter on OTCQX. Further information about 
Zurich is available at www.zurich.com.  
In North America, Zurich is a leading commercial property-casualty insurance 
provider serving the global corporate, large corporate, middle market, 
specialties and programs sectors. Life insurance offered in the United States 
is issued by Zurich American Life Insurance Company, an Illinois domestic life 
insurance company. For more information about the products and services it 
offers and people Zurich employs around the world, go to 
http://www.zurichna.com/zna/aboutzurich/zna-home.htm. 2012 marked Zurich's 100 
year anniversary of insuring America and the success of its customers, 
shareholders and employees.  
Media contact:  
Steve McKay
Media and Public Relations Director
Zurich in North America
Zurich American Insurance Company
Tower 1, Floor 11
1400 American Lane
Schaumburg, Illinois 60196
Email: steven.mckay@zurichna.com
Office: 847-706-2265
Cell: 847-738-0620 
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