Sears Canada Announces Strategic Alliance for its Installed Home Improvements
SHS Services Management Inc. to operate Sears Installed Home Improvements
TORONTO, Jan. 8, 2013 /CNW/ - Sears Canada Inc. (TSX: SCC) announced today
that it has entered into a strategic alliance with SHS Services Management
Inc., an Installation Services Org. company, whereby SHS will operate the
Sears installed home improvements business. The business will continue to
operate under the Sears Home Services brand name. Management of the
operation by SHS is expected to take effect on March 2, 2013.
Sears installed home improvements include HVAC (Heating, Ventilation and Air
Conditioning) products, windows, doors, roofing, home décor, gas fireplaces,
carpet and duct cleaning, and more. The operation includes 82 retail
locations and 8 hubs. The value offered to customers will continue to include
Sears Financial credit card special payment offers, including deferred
payments, equal billing, and valuable Sears Club points as well as Sears Home
Services satisfaction guarantee of not paying for installed home improvements
until the customer is satisfied.
"Combining Sears brand, reputation and customer service with SHS's expertise,
processes and technology is expected to significantly grow the efficiency and
viability of the business, while creating an organization that provides
Canadians with a trustworthy, reliable and affordable alternative in the
installed home improvements arena," said Calvin McDonald, President and Chief
Executive Officer, Sears Canada Inc. "Working with successful organizations
who can provide immediate credibility and continuity to our brands and
services is a strategy we will continue to implement."
It is expected that most Sears associates will transfer over to SHS. The
transition is being planned to be seamless to Sears customers and of minimal
disruption to associates and to the business itself.
"I am thankful to the hundreds of associates who have helped build our
business to where it is today," added Mr. McDonald, "and I wish much success
to those joining the SHS team as they continue to make Sears Home Services a
part of so many homes coast to coast."
Sears Canada is a multi-channel retailer with a network that includes 195
corporate stores, 269 hometown dealer stores, 8 home services showrooms, over
1,500 catalogue and online merchandise pick-up locations, 102 Sears Travel
offices and a nationwide home maintenance, repair, and installation network.
The Company also publishes Canada's most extensive general merchandise
catalogue and offers shopping online at www.sears.ca.
Contact for Media:
Vincent Power Sears Canada, Corporate Communications 416-941-4422
SOURCE: Sears Canada Inc.
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-0- Jan/08/2013 19:23 GMT
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