VirtuOz Among Companies Such as Salesforce.com, Moxie Software,

VirtuOz Among Companies Such as Salesforce.com, Moxie Software, Jive
and Get Satisfaction Named as Finalists in ZDNet's 2013 CRM Watchlist 
Intelligent Virtual Agents Recognized for Providing a Next Generation
Customer Experience Across Social, Mobile and Web 
EMERYVILLE, CA -- (Marketwire) -- 01/08/13 --   VirtuOz, Inc., the
leading provider of intelligent virtual agents (IVAs) for online
marketing, sales, and support, announced today that the company has
been named a finalist in ZDNet's 2013 CRM Watchlist
(http://www.zdnet.com/crm-watchlist-2013-it-all-starts-now-the-finalists-7000009460/). 
Deployable across all of today's preferred customer access points
including social, mobile and web, VirtuOz IVAs provide a next
generation customer experience channel for some of the most heavily
trafficked social, mobile and Web brands.  
The 49 elite companies selected as finalists will undergo an
extensive review by CRM luminary Paul Greenberg. The winners will be
determined based on the following criteria:  


 
--  Financial Performance
--  Management Team
--  State of Technology Products/Services
--  Partnerships/Alliances
--  Mission/Vision
--  Market Presence/Impact
--  Thought Leadership
--  Corporate Culture

  
"Being named a finalist alongside technology leaders such as
Salesforce.com, Moxie Software, Jive and Get Satisfaction in the 2013
CRM Watchlist is an honor," said Pam Kostka, chief marketing officer
at VirtuOz. "It is a true testament to our dedication to creating
virtual agents that are fundamentally changing the customer
experience with a personalized conversational self-service
interface."  
Now in its fifth year, the CRM Watchlist is an award designed to
single out technology companies that will have a significant impact
in the coming year in the market with customers, and in the industry
they represent.  
About VirtuOz
 VirtuOz is the leader in Digital Customer
Relationships, enabling large and mid-market enterprises to use
Intelligent Virtual Agents to provide world-class online marketing,
sales, and support channels, ensuring a high quality user experience
while improving operational performance. Recognized by CRM Idol 2012,
the American Business Awards, Best in Biz, Network Products Guide and
the TiE50 Awards, the company's award winning intelligent virtual
agents offer companies a new channel for online self-service that
delivers the best possible customer experience at one-tenth the cost
of traditional channels. VirtuOz solutions combine best-in-class
virtual agent solutions with best practices across agent development,
deployment, and optimization to deliver predictable and measurable
results. Intelligent virtual agents are predicted to become the new
standard for customer interaction in the next few years. VirtuOz
leads the market for successful use of intelligent virtual agents,
having processed over 166 million conversations on behalf of its
customers in 2011 and with the largest number of live enterprise
intelligent virtual agents for Global 2000 companies including
Kaspersky, Michelin, SFR, GameFly, and Symantec. More information
about VirtuOz can be found at www.virtuoz.com. 
VirtuOz is a trademark of VirtuOz, Inc. All other company and product
names are trademarks or registered trademarks of their respective
holders. 
For press inquiries: 
Aimee Quemuel
Codey Communications
(415) 753-9005
aimee@codeycommunications.com 
 
 
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