MGM Resorts International's New Wi-fi Unparalleled In Hospitality Industry

  MGM Resorts International's New Wi-fi Unparalleled In Hospitality Industry

Cisco Wi-Fi Deployment Provides MGM Resorts with Competitive Advantage

PR Newswire

LAS VEGAS, Jan. 8, 2013

LAS VEGAS, Jan. 8, 2013 /PRNewswire/Admit it. We've all become completely
reliant on mobile devices, including cell phones, laptops, tablets and
smartphones. When traveling, whether for business or pleasure, the mobile
devices are in hand and we expect to connect, regardless of where we are.

Understanding the needs of the mobile user, MGM Resorts International (NYSE:
MGM) collaborated with Cisco Systems (NASDAQ: CSCO) to create a high-density
Wi-Fi system designed to enhance the guest experience. The two companies have
developed the highest-performing wireless LAN in the industry, allowing
travelers with multiple wireless devices to enjoy quality Wi-Fi. The new
high-tech capabilities put MGM Resorts ahead of the curve with the ability to
meet guests' ever-evolving expectations.

An industry leader, MGM Resorts is the only hospitality company in the country
to develop this next-generation, dependable system, which provides superior
services including better engagement with MGM Resorts' world-class
destinations. Advantages of the program include 30 percent faster connectivity
resulting in longer battery life used by mobile devices, automatic Wi-Fi
connection that eliminates user hassle, and delivery of customized, relevant
and timely offers and information delivered directly to guests' mobile

The Wi-Fi rollout at MGM Resorts' destinations in Las Vegas began with
Bellagio, MGM Grand, Mandalay Bay and The Mirage, all completed at the end of
2012. Additional Las Vegas resorts, Monte Carlo, New York-New York, Luxor and
Excalibur, will install Wi-Fi in 2013. The installations cover the low-rise
public spaces – including pools, casinos, lobbies and restaurants – any place
a visitor may wish to have mobile service. The Wi-Fi rollout for guest rooms
has begun at MGM Grand, with completion expected in March 2013; installation
for Mandalay Bay is scheduled next, and other resorts will follow.

While visiting one of these resorts, guests receive complimentary Wi-Fi in the
public spaces with the option to upgrade to higher bandwidth, ensuring that
everyone has the mobile experience they want. Hotel guests and meeting
attendees enjoy upgraded Wi-Fi.

MGM Resorts' other new Wi-Fi programs include a state-of the-art interactive
wayfinding resort map, on-site promotional offers and restaurant wine,
cocktail, beer and dessert menu apps. Currently available at Bellagio with
other resorts to follow, the location-based map provides users with
point-by-point directions to nearby restaurants, the nearest coffee shop,
retail stores, restrooms and much more. While on property, Wi-Fi users also
may receive offer notifications sent to mobile devices for members-only
promotions and services for M life, the Company's premier rewards program. And
to complement an amazing dining experience, wine lovers can engage with the
new wine menu app, available at several MGM Resorts' restaurants. Guests can
discover new wines, read reviews, rate the wine themselves, and even email
wine labels so they won't forget a special bottle.

Convention Groups

MGM Resorts' new Wi-Fi delivers a superior customer service experience for
convention attendees as well. Regardless of the size, meeting organizers want
connectivity for their attendees, who use two devices per person on average.
Now meeting groups have the support they need, even for large conventions,
with the option to upgrade to a premium-level, guaranteed service. Previously
able to offer support for up to 4,000 concurrent users, MGM Resorts, with its
new Wi-Fi deployment, has the capability to support up to 120,000 concurrent
users in Las Vegas.

Another key feature for groups is the ability to customize Wi-Fi networks.
Within a specially created, private Wi-Fi network, a meeting organizer can
design targeted information, provide notes and reminders, update agendas and
communicate last-minute changes and much more, based on the group's individual
needs. Sub-groups can even be set up with unique passcodes to limit access to
certain information. MGM Reorts new user-friendly capabilities for convention
groups provide greater control and timely dissemination of information and
offers. Sponsor and advertising placements within the custom network are an
option for those wanting to offset event costs or provide clients with
marketing opportunities.

Additional Wi-Fi features include location-based services, so attendees can
understand where they are and how to get to their next session or booth. With
higher bandwidth available to groups, presentations can be quickly downloaded
and streaming video presentations can be uploaded. All these new capabilities
allow groups the flexibility they need to create the event they want.

"With our experience building CityCenter in Las Vegas, we learned best
practices that we applied in building this new guest network that is the
finest in the industry," said John Bollen, vice president of Technology
Strategy for MGM Resorts International. "Our resorts are open 24/7, and we
needed a company that could deliver guaranteed, high-level service to enhance
our premier resorts' offerings. We found that in Cisco. No one else in Las
Vegas, and even the U.S., can offer the scale, quantity and quality of
wireless services we now have available."

Sujai Hajela, vice president and general manager, Wireless Networking Group,
Cisco, said, "Cisco is on the front line when it comes to helping customers
address their enterprise wireless and BYOD (Bring Your Own Device) challenges,
providing businesses with a complete unified access solution that fits their
needs today and in the future. By working with MGM Resorts, Cisco is taking
the customer from basic connectivity to an uncompromised user experience that
allows them to utilize the rich guest services offered by MGM Resorts." 

MGM Resorts International's new Wi-Fi system is poised to define the future of
wireless Internet experiences at resort destinations by addressing rapidly
changing business demands through unique Wi-Fi services.

Click to Tweet : New free #wifi at top #Vegas resorts - @BellagioLV,
@mgmgrand, @mandalaybay, @TheMirageLV

For additional information and high-resolution images, please click here .

SOURCE MGM Resorts International

Contact: Sandy Zanella, MGM Resorts International Public Relations,, Kate Whiteley, Kirvin Doak Communications,
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