Manhattan Customer Macy's Wins Customer Engagement Supply Chain Award From
ATLANTA, Jan. 8, 2013 (GLOBE NEWSWIRE) -- Macy's, Inc. (NYSE:M), one of the
world's largest fashion goods retailers, will be presented with Retail
TouchPoints' Customer Engagement Award for Digital Technology at the National
Retail Federation's Annual Conference next week in New York City. The magazine
honored 10 national retail leaders for different capabilities, based on
innovative customer solutions implemented throughout 2012. Macy's supply chain
is supported by Manhattan Associates' (Nasdaq:MANH) Distribution Management,
Labor Management, Slotting Optimization, and Supply Chain Intelligence
solutions from the Manhattan SCOPE® product suite.
Tweet this news! .@manhassocnews customer @macys wins @rtouchpoints supply
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During Manhattan's annual Momentum Conference in May 2012, Macy's, Inc. Senior
Vice President Brian Leinbach spoke about the retailer's plans to bring
digital assets into its stores.
"Ninety percent of our customers research online at least occasionally before
purchasing in-store," said Leinbach. "Our best customers shop us online and in
our stores." He added that Macy's, Inc. customers are also twice as likely as
other online buyers to have researched a product in its stores before
In addition to equipping sales associates with mobile devices to increase
customer service, Macy's, Inc.'s is exploring additional technology including
digital mannequins, kiosks, visual broadcasting systems, and touch screen
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About Macy's, Inc.
Macy's, Inc. is a department store holding company and owner of Macy's and
Bloomingdale's department stores. Macy's, Inc.'s stores specialize mostly in
the retail sale of clothing, cosmetics, jewelry, watches, bedding and bath,
dinnerware, and furniture. Headquartered in Cincinnati, Ohio, Macy's, Inc.
operates more than 850 stores in the United States.
About Manhattan Associates, Inc.
Manhattan Associates continues to deliver on its 23-year heritage of providing
global supply chain excellence to more than 1,200 customers worldwide that
consider supply chain optimization core to their strategic market leadership.
The company's supply chain innovations include: Manhattan SCOPE® a portfolio
of software solutions and technology that leverages a Supply Chain Process
Platform to help organizations optimize their supply chains from planning
through execution; Manhattan SCALE™, a portfolio of distribution management
and transportation management solutions built on Microsoft .NET technology;
and Manhattan Carrier™, a suite of supply chain solutions specifically
addressing the needs of the motor carrier industry. For more information,
please visit www.manh.com.
CONTACT: Will Haraway
Manhattan Associates, Inc.
Manhattan Associates, Inc.
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