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NCR Survey: Consumers Seek Seamless Shopping Experiences Across Multiple Channels

  NCR Survey: Consumers Seek Seamless Shopping Experiences Across Multiple
  Channels

   NCR to present findings and share best practices for connecting in-store
   technology with consumers to deliver exceptional experiences at the 2013
                     National Retail Federation Big Show

2013 National Retail Federation Big Show NCR booth (#2007)

Business Wire

DULUTH, Ga. -- January 8, 2013

NCR Corporation  (NYSE: NCR) today announced a new global study of shoppers
and retailers that shows consumers seek personalized and integrated
multi-channel experiences to make their everyday lives easier.

For example:

  *Globally, 52% of shoppers say they want the option of using mobile
    technology to scan and pay for items while shopping. However, among major
    retailers around the world, only 12% offered this solution;
  *Almost 70% of shoppers around the world say they would welcome
    personalized offers delivered electronically, while only 27% of grocery
    retailers provided this service;
  *In the United States, 80% of grocery shoppers want access to electronic
    coupons, but the study found only 35% of U.S. grocery retailers offer
    electronic coupons.

NCR Vice President and General Manager of Mobile Solutions Chris Lybeer will
present the study findings on Monday, January 14, 2013 from 1 p.m. to 1:45
p.m. at the National Retail Federation Big Show in room 3D08 (Expo Hall, Level
3). Lybeer will also discuss how leading retailers today are using innovative
technology to meet consumer demand for mobile-enhanced shopping, personalized
offers and integration across channels to deliver superior shopping
experiences and earn a greater share of wallet.

NCR surveyed leading global retailers and hundreds of shoppers in the United
States, Canada, France, the United Kingdom, Germany, Japan, Spain, Sweden and
Italy as part of the research.

In addition to attending Chris Lybeer’s presentation, more information about
the survey can be obtained by visiting the NCR booth (#2007) during the
National Retail Federation Big Show.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the
world connects, interacts and transacts with business. NCR’s assisted- and
self-service solutions and comprehensive support services address the needs of
retail, financial, travel, hospitality, gaming, public sector, telecom carrier
and equipment organizations in more than 100 countries. NCR (www.ncr.com) is
headquartered in Duluth, Georgia.NCR is a trademark of NCR Corporation in the
United States and other countries.

Follow us on Twitter: @NCRCorporation, @careersatncr
Like us on Facebook: http://www.facebook.com/ncrcorp
Connect with us on LinkedIn: http://linkd.in/ncrgroup
Watch us on YouTube: www.youtube.com/user/ncrcorporation

NCR is a trademark of NCR Corporation in the United States and other
countries.

Contact:

NCR Corporation
Mark Scott, 678-808-7721
Cell: 404-431-8733
Mark.Scott@ncr.com
 
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