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LivePerson Selects Lionbridge GeoFluent to Support International Customers In Multiple Languages Through Liveperson.com

LivePerson Selects Lionbridge GeoFluent to Support International Customers In
                  Multiple Languages Through Liveperson.com

LivePerson Showcases Real-Time Chat Translation in Customer Center to Deliver
a Superior Online Support Experience across Languages

PR Newswire

WALTHAM, Mass., Jan. 7, 2013

WALTHAM, Mass., Jan. 7, 2013 /PRNewswire/ --Lionbridge Technologies, Inc. 
(Nasdaq: LIOX), a leading provider of translation solutions today announced
that it has expanded its relationship with LivePerson, Inc. (Nasdaq: LPSN), a
provider of real-time intelligent engagement solutions. As an extension of the
sales and marketing partnership between the two companies, LivePerson now
features GeoFluent to support its international clients that contact
LivePerson's support center. GeoFluent for LivePerson Chat is an integrated,
cloud-based chat translation application that gives contact centers and
enterprises on-demand, quality translation within their existing LivePerson
chat application. LivePerson has also offered the GeoFluent for LivePerson
Chat integrated solution for deployment by LivePerson customers since 2011.

LivePerson's customer support organization supports more than 8,500 LivePerson
clients globally. By featuring GeoFluent for LivePerson Chat within the
customer center on liveperson.com, clients can engage with LivePerson agents
online in real-time in multiple languages. This allows LivePerson to enhance
its customer support experience and create more meaningful connections with
its customers across languages and locations.

"As we began talking to our customers and prospects about GeoFluent for
LivePerson Chat, we realized the solution offers a terrific opportunity for us
to enhance our own online customer support," said Ranny Nachmias, VP Customer
Support for LivePerson. "During our evaluation it was clear that GeoFluent
provides a fully integrated solution with high quality translation and an
excellent customer experience. By leveraging GeoFluent within the customer
center on liveperson.com, we offer a real-world example of how we help
organizations meaningfully connect with consumers in real-time, across
multiple channels."

GeoFluent for LivePerson Chat is an integrated, real-time translation solution
that allows chat agents to engage with customers in multiple languages in real
time within their existing LivePerson Chat application. As a result,
organizations can facilitate faster time to purchase through proactive
multilingual engagement, and reduce global support costs through effective
online customer care. For more information about GeoFluent for LivePerson
Chat please visit this link.

"Lionbridge and LivePerson have a shared commitment to helping clients enhance
customer loyalty, increase conversions, and drive greater value to their
businesses," said Rory Cowan, CEO of Lionbridge. "GeoFluent is already
providing tangible business benefits for LivePerson as their clients gain a
powerful customer experience through on-demand multilingual chat anytime in
any geography."

View a demo of GeoFluent Chat here or listen to a webinar with LivePerson and
Lionbridge to hear more about the opportunities for customized multilingual
chat.

About Lionbridge
Lionbridge enables more than 800 world-leading brands to increase
international market share, speed adoption of products and effectively engage
their customers in local markets worldwide. Using our innovative cloud
technology platforms and our global crowd of more than 100,000 professional
cloud workers, we provide translation, online marketing, global content
management and application testing solutions that ensure global brand
consistency, local relevancy and technical usability across all touch points
of the customer lifecycle. Based in Waltham, Mass., Lionbridge maintains
solution centers in 26 countries. To learn more, visit
http://www.lionbridge.com.

About LivePerson
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables
businesses to proactively connect in real-time with their customers via chat,
voice, and content delivery at the right time, through the right channel,
including websites, social media, and mobile devices. This "intelligent
engagement" is driven by real-time behavioral analytics, producing connections
based on a true understanding of business objectives and customer needs. More
than 8,500 companies rely on LivePerson's platform to increase conversions and
improve customer experience, including Hewlett-Packard, IBM, Microsoft,
Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.

LivePerson received the CODiE award for Best Content Management Solution in
2012 and for Best Ecommerce Solution in 2011, and has been named a Company of
the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New
York City with offices in San Francisco, Atlanta, Tel Aviv, London and
Melbourne.

For more information, please visitwww.liveperson.com. To view other press
releases about LivePerson, please visit pr.liveperson.com

Contacts:
Sara Buda
Lionbridge Technologies
sara.buda@lionbridge.com

Erin Kang
LivePerson
Ekang@liveperson.com

KEYWORDS: Lionbridge, LivePerson, Online Chat, Chat Translation, Online
Engagement, Customer Care, Automated Translation, GeoFluent

Lionbridge and Lionbridge GeoFluent, are trademarks or registered trademarks
of Lionbridge Technologies, Inc. in the U.S. and throughout the world.

SOURCE Lionbridge Technologies, Inc.

Website: http://www.lionbridge.com
Website: http://www.liveperson.com