Video from General Motors and Synaptic Digital: GM Connects Customers with
In an industry first, GM hires team of young tech experts to help car owners
connect their cell phones and other devices to car infotainment systems
Detroit, Dec. 20, 2012 (GLOBE NEWSWIRE) -- In an industry first, auto-maker
General Motors has created the position of "Connected Customer Specialist,"
and hired a team of 25 twenty-somethings to help car owners connect their
computers, tablets, cell phones and other technologies to the infotainment
systems now available in Chevrolets, Cadillacs, Buicks and GMCs.
Seecontent from General Motors and Synaptic Digital:
The selected GM infotainment specialists have worked in numerous tech support
roles dispensing counsel at "genius bars" for computer and communications
companies, helping customers navigate through new technologies.
Hundreds of applicants were considered for the 25 positions allocated
specifically to training and educating GM dealerships on the use of the
MyLink, CUE and IntelliLink systems, which are capable of providing
information, navigation, communication and entertainment. The new specialists
will be deployed nationwide.
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