HighRoads Clients, Dell and Con-way, Win “Superstar” Awards from The Institute for HealthCare Consumerism

  HighRoads Clients, Dell and Con-way, Win “Superstar” Awards from The
  Institute for HealthCare Consumerism

         HighRoads Receives “Most Effective Solution Provider Award”

Business Wire

BOSTON -- December 20, 2012

HighRoads, the industry leader in health care compliance and benefits
management, today announced that its clients, Tashi Theisman, Director, Global
Benefit Operations at Dell Inc. and Lisa Gomez, Senior Benefits Analyst at
Con-way, have each been recognized as winners of this year’s “Solutions
Superstar 2012” by CDHC Solutions, the official publication of “The Institute
for HealthCare Consumerism (IHC).”

Michael Byers, CEO & President, HighRoads (Photo: Business Wire)

Michael Byers, CEO & President, HighRoads (Photo: Business Wire)

Each year, the IHC recognizes those who go above and beyond in executing
innovative health and benefit management programs, or providing those
solutions to organizations. The organization has recognized Dell with its
“Most Effective Plan Implementation” award for its superior implementation of
a Software-as-a-Service (SaaS) technology from HighRoads. The HighRoads
solution enabled Dell to successfully complete all of its required Summary
Plan Descriptions (SPDs) and self-insured Summary of Benefits and Coverage
(SBC) documents, on time and in compliance.

As a result of this implementation, Dell saw a 347% return on investment while
enabling greater efficiencies and higher productivity for our internal human
resources staff.

IHC has also recognized Con-way with its “Most Innovative Employee
Education/Communication Award.” Faced with the need to quickly update six
employee benefit handbooks in various states of completion, Con-way turned to
automation to streamline what was once a very labor intensive, manual process.
Leveraging technology from HighRoads to automate the creation of Con-way’s
benefits compliance communication materials, the company was ultimately able
to meet its stringent requirements for delivery timing, accuracy and

“HighRoads helped to not only improve delivery efficiency for our employee
benefits handbooks, they also helped us to improve their organization and
readability so that our employees would get more from these valuable
documents,” said Gomez. “What we ultimately delivered were effective materials
that were easier to read and had a better flow, while also meeting critical
compliance regulations.”

Dell and Con-way join the growing list of HighRoads customers to be recognized
for benefits management innovation, vision and successes. Other HighRoads
customers to receive past industry awards for their use of innovative benefits
management technology include: AT&T, Boeing, NEEBco, Pitney Bowes, and

HighRoads was also recognized in this year’s CDHC Solutions “Solutions
Superstars 2012” awards program as the “Most Effective Solution Provider,” for
its smart phone app that allows employers to provide legally-compliant SBC
materials to plan participants on a mobile device.

“We are pleased to see Dell and Con-way recognized for their significant
achievements,” said Michael Byers, CEO, HighRoads. “Technology is changing the
way organizations are able to more quickly respond to increasing, yet
critical, requirements around benefits management and compliant communication.
At HighRoads we have developed proven solutions and processes to make the most
of technology to deliver significant improvements in the areas of cost control
and participant empowerment, while assuring ACA compliance.”

More information about the recognition received by Dell, Con-way and HighRoads
can be viewed by visiting: http://www.theihcc.com/

About HighRoads

The world’s leading organizations choose HighRoads to gain complete control
over their health care costs and compliance. HighRoads’ SaaS-based solutions
provide organizations with complete benefits management capability, including
benefits plan information and pricing, competitive benefits benchmarks, and
compliance management. The privately-held company is headquartered in Woburn,
MA. For more information, visitwww.HighRoads.com,become a fan on Facebook,
follow us on Twitter(@HighRoadsHR), or read ourHR Compliance Connection

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HighRoads Company Contact:
Petra Marino, 781-503-4031
HighRoads Media Contact:
Erin Jones, 704-664-2170
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