Customers Affirm EMC Leadership in VMware Backup

               Customers Affirm EMC Leadership in VMware Backup

Users of EMC Avamar Report Dramatically Reduced Backup Times, Rapid Restores,
Cost and Operational Savings While Enhancing RTOs and SLAs

PR Newswire

HOPKINTON, Mass., Dec. 20, 2012

HOPKINTON, Mass., Dec. 20, 2012 /PRNewswire/ --

News Summary:

  oSpeed - A large financial services company cut the backup time of VMware
    environments by 10x and now responds to restore requests in just minutes
  oScale - A rapidly growing cloud service provider processes five times as
    many backups-addressing 1,000 backup jobs daily-with just one backup
    administrator, while improving customer service levels
  oSavings - A health care provider will save $130,000 annually on the backup
    of VMware environments with Avamar, after cutting backup times by 3x and
    restore times by 8x
  oSuccess- EMC Avamar users are exceeding their expectations for the backup
    of VMware environments and recovery performance, while delivering better
    service levels to their internal and external

Full Story:

EMC Corporation (NYSE:EMC) today announced that users of EMC^® Avamar^®
consistently report better backup for their VMware environments, citing
metrics that positively impact operational efficiency and client service
levels.EMC leads the industry in backup of VMware environments by fully using
the latest VMware vSphere^® APIs to deliver fast and reliable virtual machine
backup and recovery. Avamar deduplication software and systems excel at backup
of both virtual and physical environments. This enables Avamar customers to
make the transition to a highly virtualized environment faster and more
smoothly than if they used any other backup method.

Regardless of size, industry or location, Avamar users share common
experiences and successes when it comes to the protection of their VMware
environments," says Rob Emsley, Senior Director of Product Marketing, EMC
Backup Recovery Systems Division."As virtualization continues to drive more
efficiency and flexibility into IT environments, it also creates new and
different challenges for backup and recovery of data and applications. Avamar
users are not only able to meet these challenges head-on, but also deliver
better backup and disaster recovery capabilities to their internal
clients.Nothing speaks louder than universal customer success, and the common
thread running through Avamar customer experiences is dramatically enhanced
VMware backup and recovery."

Cal-Israel Credit Card Ltd.

Cal-Israel is an Israeli credit cards company,the issuer and acquirer of the
world's leading credit card brands: Visa, MasterCard and Diners, and provides
financial services and solutions for 1.8 million cardholders and tens of
thousands of businesses.

The company was facing a variety of data protection challenges due to its
tape-based backup system, particularly with respect to the protection of
approximately 1,000 virtual machines. Cal-Israel solved the full range of its
challenges by implementing a comprehensive, integrated backup and recovery
solution from EMC that leveraged EMC Avamar for its virtual environment.

"With Avamar, our virtual machines achieve a deduplication rate of as much as
97 percent, and our backup and recovery performance has been significantly
enhanced. For one backup group of about 300 servers, Avamar has reduced the
backup window from twenty-four hours or more to between two and four hours.
Avamar is simple to use and has been highly effective for our VMware
environment. The SLA for file restores is now minutes --compared to hours or
even days before, and we can efficiently replicate backups offsite to meet our
regulatory requirements."

- Re'em Hazan, Data Protection and DRP Manager, Cal-Israel Credit Card Ltd.

St. Charles Health System

St. Charles Health System (SCHS) is Central Oregon's largest employer, with
multiple medical treatment delivery facilities and over 3,000 caregivers.The
SCHS team was protecting its IT environment with an aging IBM Tivoli
tape-based system that was failure-prone, labor intensive and in need of a
major upgrade. VMware backups at SCHS were running well past their nightly
window, and their tape-based backup system was ill-equipped to keep pace with
the velocity of the organization's virtual server growth.By using EMC backup
and recovery solutions, SCHS saved $400,000 compared to the cost of upgrading
its legacy system and solved a variety of data protection issues. Using EMC
Avamar for backup and recovery of its virtual environment, SCHS has reduced
its nightly backup of its VMware environment window from eighteen hours to
seven hours, while paving the way for increased virtualization levels.

"We anticipate yearly savings of over $130,000 from our Avamar
system.Restores that were taking eight to ten hours now take only one to two
hours.But what's really impacted our organization is the operational time
savings.I can't emphasize enough how much our IT operation has improved now
that our team is not spending all day on backups.Our in-house customers are
excited about Avamar's ability to do file level as well as image level
restores, and our IT team can focus more on building our virtual
environment—with the full confidence that we can efficiently and effectively
protect it."

- Mike Crystal, Enterprise Architect for Servers and Storage, St. Charles
Health System


TekLinks is a leading services provider of IP telephony, network security,
data storage, backup, disaster recovery and hosting services to numerous
businesses across the Gulf South states.The company has seen its data assets
and infrastructure grow rapidly as more businesses have embraced its
cloud-based services.With this growth, TekLinks faced increasing challenges
keeping up with the operational demands its backup and disaster recovery
services were placing on its staff, and with several different backup systems
in use it was becoming more difficult and time consuming to track and verify
what backup jobs were completing successfully. To more effectively address its
clients' backup and disaster recovery needs and help accelerate its
virtualization process, TekLinks introduced "TekVault," a new Backup as a
Service offering based on EMC Avamar deduplication backup software and
systems.TekLinks implemented Avamar in each of its three data centers-two of
which are replicated for disaster recovery.Avamar Virtual Edition is used to
deploy virtual Avamar servers at client sites. Today, most backup jobs of
VMware environments for individual tenants complete in less than fifteen
minutes over clients' existing network links versus eight hours or more
previously, and restores typically take just minutes.TekLinks is now able to
execute the majority of its nearly 1,000 daily full backup jobs within its 12
hour window using a single backup administrator, and its infrastructure is 90%
virtualized with VMware vSphere.

"We needed a backup solution that would perform reliably in the cloud and
effectively address VMware backup.After looking at several other solutions,
only Avamar delivered the performance, versatility and efficiency we
required.With backup as a service, clients are often concerned that a backup
job will choke out their network bandwidth.Avamar gives us a great
competitive advantage, enabling fast daily full backups across existing
LAN/WAN links.Our clients really respond to that. With Avamar, we have
exceptional visibility into our backups so we know we're delivering great
service levels to our clients. We now have just one admin assigned to backups,
yet we're processing nearly five times as many backup jobs."

- Ed McLain, Director of Data Center Operations, TekLinks

EMC Avamar is optimized to provide the fastest, most efficient backup and
recovery for virtualized environments.Avamar supports the VMware vSphere
Storage API for Data Protection (VADP), and it is tightly integrated with
VMware vCenter^™ Server for seamless management of the backup
infrastructure.Avamar provides the industry's first and only implementation
of changed block tracking for data recovery – resulting in the fastest
possible virtual machine restore.Avamar also leverages its own load-balancing
algorithm across multiple Proxy VMs to maximize throughput, and further
accelerate backups.

Additional Resources:

  oLearn more about EMC Avamar
  oFollow EMC backup on Twitter: @EMCbackup
  oConnect with EMC via Twitter,Facebook, YouTube, LinkedIn and ECN

About EMC

EMC Corporation is a global leader in enabling businesses and service
providers to transform their operations and deliver IT as a service.
Fundamental to this transformation is cloud computing. Through innovative
products and services, EMC accelerates the journey to cloud computing, helping
IT departments to store, manage, protect and analyze their most valuable asset
– information – in a more agile, trusted and cost-efficient way. Additional
information about EMC can be found at

EMC and Avamar, are registered trademarks or trademarks of EMC Corporation in
the United States and other countries.All other trademarks herein are the
property of their respective holders.

VMware, vSphere and vCenter are registered trademarks and/or trademarks of
VMware, Inc. in the United States and/or other jurisdictions. The use of the
word "partner" or "partnership" does not imply a legal partnership
relationship with VMware or any other company.

SOURCE EMC Corporation

Contact: Ed Luboja, +1-203-210-7404,
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