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ServiceNow Named to Deloitte Technology Fast 500 for Second Year in a Row

  ServiceNow Named to Deloitte Technology Fast 500 for Second Year in a Row

   Nearly Doubled Revenue Growth Fueled by Rapid Customer Adoption and High
                                Renewal Rates

Business Wire

SAN DIEGO -- December 18, 2012

ServiceNow (NYSE: NOW), a leading provider of cloud-based services to automate
enterprise IT operations, today announced it ranked number 33 on Deloitte’s
Technology Fast 500™, a ranking of the 500 fastest-growing technology, media,
telecommunications, life sciences and clean technology companies in North
America. Technology Fast 500 award winners were selected based on percentage
fiscal year revenue growth from 2007 to 2011. During the five-year period,
ServiceNow grew 4,873 percent.

“As the first to deliver IT service automation, ServiceNow has achieved
revenue growth at a blistering pace due to the substantial market need for
enterprise IT transformation,” said Beth White, vice president of marketing,
ServiceNow. “With more than 1,300 customers worldwide and a 96 percent renewal
rate, ServiceNow’s growth is unrivaled in the industry.”

ServiceNow provides a cloud platform for enterprise IT that helps companies
consolidate and automate IT operations and enable self-service to reduce the
cost and enhance the speed and quality of delivering IT services.

“We are proud to honor the 2012 Technology Fast 500^TM companies, and commend
them for their outstanding growth,” said Eric Openshaw, vice chairman,
Deloitte LLP and U.S. technology, media and telecommunications (TMT) leader.
“These ground-breaking companies have outpaced their competition and are
reinventing the way we do business today.”

About Deloitte’s 2012 Technology Fast 500™

Technology Fast 500, conducted by Deloitte & Touche LLP, provides a ranking of
the fastest growing technology, media, telecommunications, life sciences and
clean technology companies – both public and private - in North America.
Technology Fast 500 award winners are selected based on percentage fiscal year
revenue growth from 2007 to 2011.

In order to be eligible for Technology Fast 500 recognition, companies must
own proprietary intellectual property or technology that is sold to customers
in products that contribute to a majority of the company's operating revenues.
Companies must have base-year operating revenues of at least $50,000 USD or
CD, and current-year operating revenues of at least $5 million USD or CD.
Additionally, companies must be in business for a minimum of five years, and
be headquartered within North America.

About ServiceNow

ServiceNow is a leading provider of cloud-based services that automates
enterprise IT operations. We focus on transforming enterprise IT by automating
and standardizing business processes and consolidating IT across the global
enterprise. Organizations deploy our service to create a single system of
record for enterprise IT, lower operational costs and enhance efficiency.
Additionally, our customers use our extensible platform to build custom
applications for automating activities unique to their business requirements.
For more information, visit www.servicenow.com.

ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow.
All other brand and product names are trademarks or registered trademarks of
their respective holders.

Contact:

ServiceNow
Media Contacts:
Liza S. Goldberg, 408-851-8553
liza.goldberg@servicenow.com
or
Schwartz MSL
Kim McCrossen, 781-684-6253
servicenow@schwartzmsl.com
Investor Contact:
858-345-1756
ir@servicenow.com