DCCA Earns ISO 20000-1:2011 Certification for IT Service Management
Company Continues Its Industry-Leading Approach to Service Delivery
ELLICOTT CITY, MD -- (Marketwire) -- 12/17/12 -- Data Computer
Corporation of America (DCCA), a veteran-owned high-technology
consulting firm specializing in information technology (IT) services
for the government, announced today that it has earned International
Organization for Standardization (ISO) 20000-1:2011 certification.
The certification benchmarks the company's industry-leading approach
and capability in delivering world-class IT managed services,
including data center management and technical support services to
external client organizations.
Based on the adoption of Information Technology Infrastructure
Library (ITIL) best practices, the ISO 20000 certification is one of
many standards and framework components of DCCA's business, quality
management, and process improvement systems. DCCA has also earned the
Software Engineering Institute's Capability Maturity Model
Integration (CMMI) standard.
"DCCA is part of an elite group of well established organizations
certified to the ISO 20000 internationally-endorsed standard, with
demonstrated experience implementing ITIL best practices," said David
W. Bower, CEO of DCCA. "With this ISO 20000 certification, DCCA
continues to display leadership in IT service management."
DCCA is an SEI CMMI(R) Level 3 and ISO 20000-1:2011 veteran-owned IT
services company with strong qualifications and expertise in cloud
computing, cyber security, IT Service Management (ITSM), and software
engineering. As a process-oriented company, DCCA also follows the
Project Management Institute (PMI) methodology as well as ITIL
standards. DCCA maintains a Dun & Bradstreet (3A1) financial credit
rating, the highest possible for a company of its size.
Founded in 1982, DCCA is a Veteran-Owned Small Business
(VOSB) based out of Ellicott City, MD, that provides a wide-range of
technology support, including systems modernization solutions, web
services, information assurance, cyber security, cloud computing
support, as well as computer network operations, data engineering,
and testing services to various defense, intelligence, and other
federal agencies. Rated CMMI Level 3 for performing to standards
required by the Carnegie Mellon Software Engineering Institute, DCCA
provides disciplined, defined, and institutionalized approaches to
technology development and maintenance. As a successful services
provider, DCCA works collaboratively with its customers to ensure
performance quality, schedule adherence, and cost control and
avoidance. More information is available at www.dcca.com.
571-323-2585 ext. 2130
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