John Crane Opens Manufacturing and Customer Service Center in Norcross, Georgia

  John Crane Opens Manufacturing and Customer Service Center in Norcross,

Modern facility offers improved service to customers and faster product

Business Wire

MORTON GROVE, Ill. -- December 17, 2012

John Crane announced today the relocation and opening of a new and expanded
manufacturing and service center for customers throughout the United States,
but primarily in the southeast region. The site increases the company’s
manufacturing capacity and follows LEAN manufacturing concepts to support
continuous product and process improvements. It allows John Crane to speed up
product manufacture and delivery, respond more quickly to customers’ service
needs, and also offer technical hands-on training for customers and

“Our customers work in mission-critical environments and we need to help them
ensure constant uptime for their operations,” said Duncan Gillis, President
and CEO, John Crane Group Corporation. “This investment in an expanded and
modern facility supports our commitment to highly responsive service and quick
turnaround on product shipments. It also allows local customers to have the
specialized training they need, with very little time away from their

Customers will have access to hands-on training across the company’s product
portfolio. They will additionally benefit from a new repair center with new
services including mixer canister repair and Safematic seal repair and

About John Crane

John Crane is a global leader in the design and manufacture of mechanical
seals, couplings, hydro-dynamic bearings, seal support systems, and filtration
systems. The company serves a variety of markets including the oil and gas,
chemical, pharmaceutical, pulp and paper, and mining industries. John Crane
employs more than 7,000 people and has operations in over 50 countries. 2012
revenues were approximately $1.5 billion. John Crane is the largest division
of Smiths Group, a global technology business listed on the London Stock
Exchange (SMIN). For more information, visit


John Crane
Alicia Antrim-Highlander, (847) 967-2995
Press spacebar to pause and continue. Press esc to stop.