Wells Fargo Mobile Assistance Hubs Available to Help Customers

  Wells Fargo Mobile Assistance Hubs Available to Help Customers

Business Wire

DES MOINES, Iowa -- December 17, 2012

Wells Fargo’s mobile assistance hubs in the New York and New Jersey areas will
be available to customers through the end of the week. The hubs will be open
for six days beginning Dec. 17 to provide face-to-face assistance for
customers who have been impacted by Hurricane Sandy. These hubs will be
staffed with specialists that are trained to assist customers with processing
insurance checks or discussing payment assistance options.

“We want to continue helping our customers with the recovery process and feel
it’s important that we extend our stay to provide the on-site assistance
needed to help our customers rebuild,” says Mary Coffin, head of Mortgage

The customer assistance hubs are located in the following areas:

   1001 Fischer Blvd., Toms River, N.J. 08753         Dec. 17 – Dec. 22,
      210 South Wellwood Ave., Lindenhurst, N.Y.            Dec. 17 – Dec. 22,
      11757                                                 2012
      300 Father Capodanno Blvd., Staten Island, N.Y.       Dec. 17 – Dec. 22,
      10305                                                 2012

Hours of Operation: Monday -Friday 10 a.m. to 7 p.m., EST and Saturday from 10
a.m. to 2 p.m., EST.

Customers can make an appointment at one of the hub locations by calling (800)
405-8067 or by visiting our website at www.wellsfargo.com/care. Walk-in
customers are also welcome.

If customers are unable to visit one of the hubs or need assistance after Dec.
22, Wells Fargo also provides housing recovery assistance by phone, online and
at its local bank stores:

  *Wells Fargo Disaster Hotline, (888) 818-9147, Monday through Friday from 7
    a.m. to 11 p.m. EST, and Saturday from 9 a.m. to 3 p.m. EST.
  *Online at Get Help with Disaster Recovery at the www.wellsfargo.com
  *Local bank stores where team members can assist with check endorsements.
    For the nearest Wells Fargo bank location, please go to

About Wells Fargo

Based in Des Moines, Iowa, Wells Fargo Home Mortgage is the nation’s leading
mortgage lender and services one of every six mortgage loans in the nation. A
division of Wells Fargo Bank, N.A., it has a national presence in mortgage
stores and banking stores, and also serves the home financing needs of
customers nationwide through its call centers, Internet presence and
third-party production channels. Wells Fargo Bank, N.A. is an equal housing

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified,
community-based financial services company with $1.4 trillion in assets.
Founded in 1852 and headquartered in San Francisco, Wells Fargo provides
banking, insurance, investments, mortgage, and consumer and commercial finance
through more than 9,000 stores, 12,000 ATMs, the Internet (wellsfargo.com),
and has offices in more than 35 countries to support the bank’s customers who
conduct business in the global economy. With more than 265,000 team members,
Wells Fargo serves one in three households in the United States. Wells Fargo &
Company was ranked No. 26 on Fortune’s 2012 rankings of America’s largest
corporations. Wells Fargo’s vision is to satisfy all our customers’ financial
needs and help them succeed financially.


Wells Fargo & Company
Kevin Friedlander, 908-907-1317 (Media)
Jim Hines, 515-213-4163 (Media)
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