Wipro Project for BT Recognized as the ‘Offshoring Project of

London, United Kingdom and Bangalore, Karnataka, India, Friday, December 14,
2012 -- (Business Wire India) 
Wipro Technologies, the Global Information Technology, Consulting and
Outsourcing business of Wipro Limited (NYSE: WIT), has won the “Offshoring
Project of the Year” award at the 2012 National Outsourcing Association (NOA)
Awards. Now in its 9th year, the annual United Kingdom-based NOA Awards
recognize best practices in outsourcing projects. Wipro has been recognized for
its transformational service excellence initiatives at BT aimed at achieving
BT's service objectives of ‘Right First Time' and ‘Reduced Cycle Time'. 
Wipro's award-winning engagement with BT involved the standardization and
restructuring of processes using lean principles, to balance workloads and
achieve higher closure rates for provisioning requests. Wipro automated task
distribution and created a centralized talent pool to optimize resource
utilization across geographies. The application of lean practices resulted in
significant improvements in productivity, with a 12% increase in throughput, as
well as operational cost savings.  
David Dobson, Director - International Service Delivery, BT said, “It is a
great achievement for us. Our engagement with Wipro has helped us streamline
processes with balanced workloads and higher task closure rates. Wipro has
harmonized our regional teams into skill-based teams, which has helped us
achieve higher productivity levels at reduced costs. We value our partnership
with Wipro which continues to drive value for our business and end-customers.” 
Anil Jain, Senior Vice President & Global Head, Communication and Media Business
Unit, Wipro Technologies said, “We feel honored to receive this prestigious
award. We drew on our extensive lean expertise to analyze each functional area
within BT's operations and across the Task Closure process. Centralized
skill-based task assignment ensured that support teams were capable of driving
focused activities within their domains to achieve higher task closure rates.
We're glad to be BT's partner in their journey to improve operational efficiency
and boost end-user satisfaction.” 
Martyn Hart, Chairman of the NOA said, “During the last year, BT decided to
outsource several transformation initiatives to Wipro, in order to achieve a
service excellence platform that could deliver BT's Service Objectives. One of
these initiatives was to improve the Task Closure Rate using Lean principles
which led to improved productivity and reduced costs. The judges felt Wipro
provided an excellent example of applying best practice to outsourcing to
achieve clear and demonstrable benefits, delivered in a way that will last into
the future.” 
The NOA awards which has been an annual event since 2003 recognize and reward
innovation and achievement by suppliers, users and integrated teams within the
outsourcing industry.  
About Wipro Technologies 
Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a
leading Information Technology, Consulting and Outsourcing company, that
delivers solutions to enable its clients do business better. Wipro Technologies
delivers winning business outcomes through its deep industry experience and a
360 degree view of “Business through Technology” – helping clients create
successful and adaptive businesses. A company recognized globally for its
comprehensive portfolio of services, a practitioner's approach to delivering
innovation and an organization wide commitment to sustainability, Wipro
Technologies has 135,000 employees and clients across 54 countries. For more
information, please visit www.wipro.com. 
About BT Plc 
BT is one of the world's leading communications services companies, serving the
needs of customers in the UK and in more than 170 countries worldwide. The
group's main activities are the provision of fixed-line services, broadband,
mobile and TV products and services as well as networked IT services. In the UK,
BT is a leading communications services provider, selling products and services
to consumers, small and medium sized enterprises and the public sector. BT also
sells wholesale products and services to communications providers in the UK and
around the world. Globally, the company supplies managed networked IT services
to multinational corporations, domestic businesses and national and local
government organisations. For more information, visit www.btplc.com. 
Forward-looking and Cautionary Statements 
Certain statements in this release concerning our future growth prospects are
forward-looking statements, which involve a number of risks, and uncertainties
that could cause actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to these
statements include, but are not limited to, risks and uncertainties regarding
fluctuations in our earnings, revenue and profits, our ability to generate and
manage growth, intense competition in IT services, our ability to maintain our
cost advantage, wage increases in India, our ability to attract and retain
highly skilled professionals, time and cost overruns on fixed-price, fixed-time
frame contracts, client concentration, restrictions on immigration, our ability
to manage our international operations, reduced demand for technology in our key
focus areas, disruptions in telecommunication networks, our ability to
successfully complete and integrate potential acquisitions, liability for
damages on our service contracts, the success of the companies in which we make
strategic investments, withdrawal of fiscal governmental incentives, political
instability, war, legal restrictions on raising capital or acquiring companies
outside India, unauthorized use of our intellectual property, and general
economic conditions affecting our business and industry. Additional risks that
could affect our future operating results are more fully described in our
filings with the United States Securities and Exchange Commission. These filings
are available at www.sec.gov. We may, from time to time, make additional written
and oral forward-looking statements, including statements contained in the
company's filings with the Securities and Exchange Commission and our reports to
shareholders. We do not undertake to update any forward-looking statement that
may be made from time to time by us or on our behalf. 
Media contact details 
Dirk Lewis, India,
Wipro Technologies,
+91 7760983976,
Eric Belove, US,
Wipro Technologies,
+1 732 216 6242,
Rahul Kadavakolu,
Wipro Technologies,
+44 7920205496,
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-0- Dec/17/2012 04:42 GMT
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