Greyhound Anticipates Heavy Passenger Volume For The Holiday Travel Period

  Greyhound Anticipates Heavy Passenger Volume For The Holiday Travel Period

PR Newswire

DALLAS, Dec. 14, 2012

DALLAS, Dec. 14, 2012 /PRNewswire/ --As the holiday season approaches,
Greyhound – the largest provider of intercity bus transportation – is gearing
up for one of its busiest travel periods of the year, with more than an
estimated half a million customers expected to travel to more than 3,800
destinations across North America between Dec. 21 and Dec. 30.

"We expect the highest demand Dec. 21 – 22, as customers travel to their
holiday destinations to spend time with loved ones," said Myron Watkins, vice
president, customer experience for Greyhound Lines, Inc. "We're ready to give
customers a great travel experience, with the majority of our fleet comprised
of modern buses equipped with Wi-Fi, power outlets, extra legroom and leather
seats, all of which to provide customers with a comfortable ride and keep them
connected."

Greyhound has a 90 percent on-time departure rate, which is the highest in the
travel industry. In addition to the company's record as one of the safest
intercity bus companies in the United States, customers are assured they can
relax comfortably on their ride home for the holidays.

In addition to the company's traditional service, its popular Greyhound
Express® service offers non-stop service between major cities, covering more
than a third of the company's North American network. Customers can buy their
ticket at www.mygreyhoundexpress.com to take advantage of discount pricing,
print their ticket at home or pick it up at a self-service ticketing kiosk,
and know a guaranteed seat is waiting for them. Additionally, customers who
book Greyhound Express tickets can relax in private waiting areas, with a
dedicated guest services specialist to provide an extra level of customer
assistance.

Other innovations the transportation leader has introduced this year to
improve customers' experience include the installation of self-service
ticketing kiosks at more than 20 major terminals, nearly 60 Wi-Fi enabled
terminals, the introduction of the company's book on-line/pay with cash
service and the launch of The Hound, Greyhound's official blog featuring the
company's latest news, travel deals, and regularly featured destinations and
attractions.

Tickets can be purchased on www.greyhound.com, by calling 1-800-231-2222 or at
company terminals and agencies. Tickets purchased online can be printed at
home, which saves additional time and allows customers to go straight to the
gate and avoid the lines at the ticket counter. To help ensure a smooth
departure, customers should arrive at least one hour before the bus is
scheduled to leave, and tickets are valid only on the date and schedule for
which they were purchased. If customers wish to change travel arrangements,
tickets can be re-issued for a fee and only if seats are available.

"To best meet the demand, we strongly suggest customers buy their tickets now
and consider being flexible with their travel plans and look at off-peak
travel dates if they can," added Watkins.

About Greyhound
Greyhound is the largest North American provider of intercity bus
transportation, serving more than 3,800 destinations across the continent. The
company also provides Greyhound Package Express (GPX) and charter services.
For fare and schedule information and to buy tickets call 1-800-231-2222 or
visit the website at www.greyhound.com. For the latest news and travel deals,
follow GreyhoundBus on Twitter at www.twitter.com/GreyhoundBus, Like us on
Facebook at www.facebook.com/GreyhoundBus, or follow our new blog, The Hound,
at http://bloggreyhound.com.

Media Contacts:
Timothy Stokes            Alex Bernardin
Phone: 513-362-4600       Phone: 512-634-3665
tim.stokes@firstgroup.com alex.bernardin@edelman.com

SOURCE Greyhound

Website: http://www.greyhound.com