Balfour Beatty Communities Recognized for Commitment to Customer Service

  Balfour Beatty Communities Recognized for Commitment to Customer Service

More than 90 neighborhoods across the company’s Air Force and Navy Military
Housing Projects receive 2012 National Multifamily Customer Service Awards for
Excellence

Business Wire

NEWTOWN SQUARE, Pa. -- December 10, 2012

Balfour Beatty Communities, LLC (BBC) is pleased to announce that more than 90
neighborhoods across its Air Force and Navy military housing project portfolio
have been recognized with 2012 National Multifamily Customer Service Awards
for Excellence.

Generated by CEL & Associates, Inc., a real estate industry analyst and the
nation’s largest surveyor of tenant satisfaction, the awards recognize the
industry’s best property management companies who have achieved the highest
standards of performance across a portfolio of properties categorized
according to size and property type.

The company’s 2012 honors include:

  *8 "A List Platinum” Awards recognizing service satisfaction scores of 92%
    or higher at Altus AFB, OK; Fairchild AFB, WA; NAS JRB Fort Worth, TX; NSB
    Kings Bay, GA; Luke AFB, AZ; NSU Saratoga Springs, NY; and NAS Whiting
    Field, FL.

  *86 “A List” Awards recognizing service satisfaction scores of 85% or
    higher at Altus AFB, OK; Beale AFB, CA; NWS Charleston, SC; NWS Earle, NJ;
    FE Warren AFB, WY; NAS JRB Fort Worth, TX; NCBC Gulfport, MS; NAS Key
    West, FL; NSB Kings Bay, GA; NAES Lakehurst, NJ; Luke AFB, AZ; Malmstrom
    AFB, MT; NAS Meridian, FL; Mitchel Complex, NY; NSB New London, CT; NAVSTA
    Newport, RI; NSA Panama City, FL; NAS Pensacola, FL; Sheppard AFB,TX;
    Tinker AFB, OK; Travis AFB, CA; Tyndall AFB, FL; Vandenberg AFB, CA;
    Whiteman AFB, MO; and NAS Whiting Field, FL.

“Customer service is the heartbeat of our company and it is a testament to the
performance and dedication of our team members to be recognized in this way.
We are honored to accept these awards and proud to continue to provide quality
housing, world-class service and welcoming communities to our military members
and their families,” said Chris Williams, President of Balfour Beatty
Communities. “It is the close coordination with our military partners that
allows us to provide this level of service, and we thank them for their
continued support."

CEL & Associates, Inc. created the “A List” for Real Estate Excellence, part
of the National Real Estate Customer Service Awards Program, to recognize
properties that have achieved the highest levels of service and customer
satisfaction as rated by their residents. Since 1998, the awards set out to
honor "The Best In The Industry" for their ability to perform at a higher
standard in providing quality customer service throughout their portfolio.

About Balfour Beatty Communities

Balfour Beatty Communities, LLC provides development, financing, renovation,
operation and management services as part of comprehensive military housing
privatization projects for the U.S. Departments of the Army, Navy and Air
Force. Setting the industry standard, the company is committed to sustainable
business practices and is a leader in the military housing Public-Private
Partnership (PPP or P3) industry, currently providing services to members of
the U.S. military and their families residing at 48 military communities in 23
states and Washington DC. Balfour Beatty Communities, LLC is part of Balfour
Beatty plc, a global leader in professional services, construction services,
support services, and infrastructure investment, with more than $18 billion in
annual revenues.

Contact:

Balfour Beatty Communities
Maureen Omrod, 610-355-8136
momrod@bbcgrp.com
 
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