Orange Business Services Leads Global Enterprise Market for Unified Communications, According to Current Analysis

  Orange Business Services Leads Global Enterprise Market for Unified
  Communications, According to Current Analysis

extensive global resources, portfolio and customer support help multinationals
                enable their unified communications strategies

Business Wire

PARIS -- December 06, 2012

Orange Business Services achieved the only Leader rating in the global
enterprise market for IP telephony and unified communications services for the
second consecutive year, according to a recent report from Current Analysis.

“Orange Business Services (Orange) is a leader in the global enterprise market
for IP telephony and UC services, because it has the global resources,
portfolio and customer support organization to deliver these solutions on a
consistent basis to MNC customers,” said Sandra O’Boyle, Current Analysis
Research Director, Business Network and IT Services. “Orange has a focus on
delivering complete IPT and UC solutions across leading vendors under the
banner of its Business Together portfolio. Its goal is to offer flexible
solutions as premise-based, cloud-based or hybrid.”

“Orange Business Services offers a complete range of UC&C solutions and
services that can be adapted to the specific environment and eco-system of
each multinational customer and has the unique capacity to deliver those
solutions in a consistent way on a global basis,” said Paul Molinier, vice
president, Unified Communications & Collaboration (UC&C), Orange Business
Services. “Indeed, all large companies have specific constraints when
implementing a unified communications strategy, and Orange Business Services
provides all of the UC&C services which will make the implementation
successful whether it is a customer-premise or cloud-based solution.”

As a leader in the global unified communications enterprise market, Orange
Business Services supports multinational companies on their unified
communications journeys through:

  *global reach – Orange Business Services provides a robust portfolio of
    unified communications and collaboration solutions in over 100 countries.
  *clarity of strategy – Unlike other providers, Orange Business Services
    plans new solutions for global rollout from the outset. Orange has
    strategically organized its unified communications portfolio based on user
    profiles that incorporate IM, presence, telephony, unified messaging,
    conferencing, and mobility. It all works together to provide a global
    synchronized unified communications solution that is easy for companies to
    understand and end users to adopt.
  *depth of portfolio – Industry analysts report that Orange Business
    Services offers the broadest range of fully-managed solutions, with
    premise-based solutions based on leading vendor technology; flexible
    cloud-based solutions such as Business Together as a Service which was
    recently named Best Cloud Service at the 2012 World Communication Awards
    (WCA); and hybrid models. Orange Business Services can support enterprises
    that are transitioning from a traditional PBX solution to a full unified
    communications solution.
  *service wrap – Orange Business Services offers an unmatched service wrap
    to support its unified communications portfolio. Life cycle services
    encompass consulting, project management, global deployment, equipment
    resale, integration, and migration. Orange supports customers 24x7 through
    an ITIL^® based service management framework. Its people, processes and
    state-of-the-art tools are ISO certified. Orange Business Services won the
    WCA User's Choice Award based on extensive end user research carried out
    by Total Telecom in conjunction with Ocean82. Orange received the highest
    customer satisfaction index from an assessment of survey responses
    reflecting outstanding customer experience.

Supporting 300 unified communications and VoIP customers with more than 1.2
million IP phones, Orange Business Services has 10 years of experience helping
organizations tailor the best unified communication strategy to meet their
specific goals.

About Orange Business Services

Orange Business Services, the France Telecom-Orange branch dedicated to B2B
services, is a leading global integrator of communications solutions for
multinational corporations. With the world's largest, seamless network for
voice and data, Orange Business Services reaches 220 countries and territories
with local support in 166. Offering a comprehensive package of communication
services covering cloud computing, enterprise mobility, M2M, security, unified
communications, videoconferencing, and broadband, Orange Business Services
delivers a best-in-class customer experience across a global landscape.
Thousands of enterprise customers and 1.4 million mobile data users rely on an
Orange Business Services international platform for communicating and
conducting business. Orange Business Services was awarded three of the telecom
industry’s highest accolades at the annual World Communication Awards 2012 –
Best Global Operator, Best Cloud Service and the User’s Choice Award. Orange
Business Services is a five-time winner of Best Global Operator. Learn more at

France Telecom-Orange is one of the world’s leading telecommunications
operators with sales of 45.3 billion euros for 2011 and has 170,000 employees
worldwide at Sept. 30, 2012. Orange is the Group's single brand for Internet,
television and mobile services in the majority of countries where the company
operates. France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment
A) and on the New York Stock Exchange.

Orange and any other Orange product or service names included in this material
are trademarks of Orange Brand Services Limited, Orange France or France


Orange Business Services
Elizabeth Mayeri, +1-212-251-2086
Héloïse Rothenbühler, +33 1 44 44 93 93
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